56
PROBLEM SOLVING
Questions and Answers
Below are the answers to some of the most
common queries.
For more information go to www.toshiba.co.uk
To check that you have the best colour:
a With the external source playing, select Manual
Settings from the SETUP menu.
b With B or b choose between Auto, PAL, SECAM,
NTSC 4.43 or NTSC 3.58.
a Select the ATV Manual Tuning menu. Highlight the
station and press
Q, then press c to select Manual
Fine Tuning.
b Using B or b adjust to get the best picture and
sound. Press
Q and then EXIT.
Q
Why is there no sound or picture?
A
Check the television is not in standby mode. Check
the mains plug and all mains connections.
Q
There is a picture, but why is there little or no
colour?
A
When using an external source, for instance, a
poor quality video tape, if there is little or no colour,
improvements may sometimes be achieved. The
colour is factory set to Auto to automatically display
the best colour system.
Q
Why doesn’t the video/DVD being played show on
screen?
A
Make sure the VCR or DVD player is connected to
the television as shown on page 8, and then select
the correct input by pressing
o.
Q
Why is there a picture but no sound?
A
Check all lead connections.
No sound or unacceptable format sound may be
received.
Check the volume has not been turned down or that
sound mute has not been selected.
Q
Why is the VCR/DVD picture in black and white?
A
Check that the correct EXT 2 input setting has been
chosen, S-VIDEO or AV. See AV Connection on page
49.
Manual Settings
Colour System: Auto
EXT 2 A
Q
What else can cause a poor picture?
A
Interference or a weak signal. Try a different
television station. Manual Fine Tuning may help.
Q
Why don’t the controls of the television work?
A
Check that Panel Lock is not On.
Q
Why doesn’t the remote control work?
A
Check that the mode switch on the remote control is
in TV mode.
Check that the batteries aren’t dead or inserted
incorrectly.
Q
Why is the
digital
channel locked?
A
The channel has been selected in Locked Channels
(see 'Digital Settings' section).
Q
Why are some of the
digital
subscription channels
unavailable?
A
Your subscription needs upgrading. Contact your
service provider.
ATV Manual Tuning
Manual Fine Tuning: 0
1 A C 9
0 I
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