Toshiba E-STUDIO 5528A - Questions for Network; The Equipment Cannot be Located in the Network

48 Questions for Network
0.Questions for Network
 The equipment cannot be located in the network.
Improper settings may cause problems in locating the equipment in the network. Take the appropriate actions by
following the checklist below.
If the problem still persists, contact your service representative.
No. Check... Yes No Corrective Action
1 Check the protocol settings by printing
out the NIC Configuration Page from the
Home screen > [User Functions -User-] >
[Admin] tab > [List/Report] > [List] > [NIC
Configuration Page].
Are the protocol settings correct?
Next
Step
↓
→ Specify the proper protocol.
2 Print out the Function List from the Home
screen > [User Functions -User-] > [Admin]
tab > [List/Report] > [List] > [Function].
Make sure that there are not any
discrepancies or inconsistencies between
the current network settings and your
network environment. Change the
network settings, if necessary.
Use the Find Computer utility from your
Windows computer to locate the printer
name of the equipment. Can you find the
equipment?
Next
Step
↓
→ Specify the proper protocol if required.
Once you have located the equipment,
configure the port that it is mapped
correctly to the device.
3 Can you locate other computers
connected to the same network?
Next
Step
↓
→ Check the network settings on the client
computer to make sure that they are
compatible with the network settings on
the equipment.
4Check the link LED activity on the hub
and/or network of the equipment and the
computer. Do the hardware components
appear to be functioning properly?
Next
Step
↓
→ Contact your service representative.
5 Confirm whether the Ethernet cable is
normal.
Does the current Ethernet speed appear
on the Ethernet setting screen ([User
Functions -User-] > [Admin] tab >
[Network] > [Ethernet])?
Next
Step
↓
→ If “Link not detected” is displayed on the
Ethernet setting screen, a contact failure
or disconnection may occur in the cable.
In this case, check the cable and replace it
with a new one, if required.
6 Make sure that the printer name for the
equipment is unique. In addition to this,
verify that the WINS and/or DNS server
database are not causing potential
naming conflicts with the network
settings on the equipment. If necessary,
change the network settings on the
equipment. After the communication
comes back online, can you see the
equipment in the network?
End → Specify the NetBIOS name of the
equipment correctly.
If the network environment is using
complex subnet, the IP address used in
the equipment should be within the range
of valid addresses.