Toshiba E-STUDIO 5528A - The Equipment Cannot be Located with Local Discovery

8.QUESTIONS FOR NETWORK
Questions for Network 49
QUESTIONS FOR NETWORK
 The equipment cannot be located with Local Discovery.
When the TWAIN driver, File Downloader, AddressBook Viewer, Backup/Restore Utility, Remote Scan driver, N/W-Fax
driver or printer driver cannot automatically discover the equipment over the network, the most likely cause is the
limitations of the protocols supported by the computer. Take the appropriate actions by following the checklist
below.
No. Check... Yes No Corrective Action
1 Is SNMP enabled on the equipment? Next
Step
↓
→ Enable the SNMP (MIB).
2 Are the SNMP setting of the equipment
and that of the software the same?
Next
Step
↓
→ SNMP V1/V2: Check if the community
names of the equipment and the software
are the same.
SNMP V3: Check if each item of the SNMP
setting of the equipment and the software
is the same.
3 Confirm that the protocol suite installed in
the client computer has been updated
with the latest software for the given
operating system. If your network only
supports the IPX/SPX protocol, make sure
that the most current version of Novell
Client software is installed.
Next
Step
↓
→ See the vendor’s website for information
about product updates and technical
supports.
4 Print out the NIC Configuration Page from
the Home screen > [User Functions -User-]
> [Admin] tab > [List/Report] > [List] > [NIC
Configuration Page]. Does the equipment
support the same protocol as the
network?
Next
Step
↓
→ Specify the proper protocol.
Change the protocol settings from
TopAccess, if necessary. Then reboot the
equipment for the changes to take effect.
Repeat step 2. Check that the equipment
can be located.
5 Check the NIC Configuration Page. Are the
IP address and subnet mask settings
correct?
Next
Step
↓
→ Specify the TCP/IP correctly.
6 Check that the router is not filtering out
the equipment packets. Is the router
processing equipment packets correctly?
End → Adjust the router settings.