8 Troubleshooting
314 TopAccess Error Messages
Message Log
The error messages displayed in the Touch Panel Display are described in the Operator’s Man-
ual for Basic Function.
RFC related
2500
Syntax error, command unrecognized Check if the Terminal mail address and
Destination mail address are correct.
Check if the mail server is operating prop-
erly. Turn the power OFF and then back
ON. Perform the job in error again.
2501
Syntax error in parameters or arguments Check if the mail server is operating prop-
erly.
Turn the power OFF and then back ON.
Perform the job in error again. If the error
still occurs, Contact your service represen-
tative.
2503
Bad sequence of commands Check if the mail server is operating prop-
erly.
Turn the power OFF and then back ON.
Perform the job in error again. If the error
still occurs, Contact your service represen-
tative.
2504
Command parameter not implemented Check if the mail server is operating prop-
erly.
Turn the power OFF and then back ON.
Perform the job in error again. If the error
still occurs, Contact your service represen-
tative.
2550
Mailbox unavailable Confirm that the destination Email
addresses are correct.
Confirm the access privilege for the mail-
box in the mail server.
2551
User not local Confirm that the destination Email
addresses are correct.
Check if the mail server is operating prop-
erly.
2552
Insufficient system storage Confirm that the destination Email
addresses are correct.
Confirm the available size for the mailbox
in the mail server.
2553
Mailbox name not allowed Check if there is an illegal character in the
mail box in the mail server.
Error Code Message Corrective Action
TopAccess Message Corrective Action
Front Cover Open - Please Close Cover. Close the Front Cover.
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