1.TROUBLESHOOTING FOR THE HARDWARE
Messages Displayed on the Touch Panel 17
TROUBLESHOOTING FOR THE HARDWARE
Fax line1 (or line2) is not
installed.
The 1st (or 2nd) line for the fax
unit is not installed.
Contact your service representative.
This original is copy protected An attempt is made to copy a
prohibited original.
This original cannot be copied.
DEPARTMENT Quota exceeded.
Contact the Administrator.
The copying, printing or
scanning quota to the
department has reached “0”.
For details of setting the quota, ask your
administrator.
Not enough Work Space to store
originals
Will you print out stored
originals?
Internal memory available ran
out while scanning.
To print out the data for the originals stored
(scanned) until the message appeared, press
[Yes] on the touch panel. To delete the stored
data, press [No].
USER Quota exceeded.
Contact the Administrator.
The copying, printing or
scanning quota to the user has
reached “0”.
For details of setting the quota, ask your
administrator.
USER and DEPARTMENT Quota
exceeded.
Contact the Administrator.
The copying, printing or
scanning quota to the user and
department has reached “0”.
For details of setting the quota, ask your
administrator.
Check under the Finisher tray
and reboot the machine.
An obstruction is placed under
the Finisher tray.
Remove the obstruction under the Finisher
tray and reboot the equipment.
The number of originals
exceeds the limits.
The scanned data will be
deleted.
The number of originals to be
scanned has exceeded the limit
of 1000 sheets during scanning.
(The magazine sort or page
number function is used.)
Reduce the number of originals to be
scanned, and try again.
The number of originals
exceeds the limits.
Will you copy stored originals?
The number of originals to be
scanned has exceeded the limit
of 1000 sheets during scanning.
To print out the data for the originals stored
(scanned) until the message appeared, press
[Yes] on the touch panel. To delete the stored
data, press [No].
HDD self test is processing The status of the internal
storage device is being checked.
The response of both the control panel
operation and job execution may become
slower during the display of this message.
Exchange of the HDD is
required. Please contact
service.
Due to the malfunction in the
internal storage device, its
replacement is required.
Contact your service representative.
Please make a backup of HDD
data.
Although the internal storage
device is being worked
properly, periodical backup of
the data in the internal storage
device is recommended just in
case.
Back up the data by means of [Data Backup/
Restore] in the Admin menu of the User
Functions menu.
For details, refer to the MFP Management
Guide.
Message Problem Description Corrective Action
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