6.TROUBLESHOOTING FOR NETWORK CONNECTIONS
Printing Problems (Network Related) 47
TROUBLESHOOTING FOR NETWORK CONNECTIONS
UNIX/Linux environment
No. Check... Yes No Corrective Action
1 Are the IP address properties correctly
set?
Next
Step
Set up the IP address correctly.
2 Is the LPR/LPD print correctly set? Next
Step
Set up the LPD print service correctly.
3 Did you successfully install the UNIX/Linux
filters?
Next
Step
Refer to the Software Installation Guide
to install UNIX/Linux filters.
4 Did you successfully create and set up a
print queue?
Next
Step
Refer to the Software Installation Guide
to configure the print queue.
5 Can you print to the equipment using LPD
as the root? Next
Step
Set up UNIX/Linux access for the
equipment to enable other users to print
from the Bourne shell. Refer to your UNIX/
Linux documentation for more
information.
6 Can you ping the equipment from your
computer? Next
Step
Try a remote ping from another server. If
you can reach the equipment from that
server, check for conflicts between the
equipment and your current network
segment.
7 Is the LP Daemon functioning? Next
Step
Reload Daemon or restart the system.
8 Can you print to the equipment? End Contact your service representative.
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