8.CHECKING THE EQUIPMENT STATUS WITH TopAccess
70 Error Codes
2D65
There are too many documents in the folder.
Failure in creating a new document
Delete the data in the local storage folder in the
equipment and try scanning again.
2D66
Failed to process your job. Insufficient Storage
space.
Reduce the number of pages of the problem
job and try again. Check whether the server or
local storage device has sufficient space in its
capacity.
2D67
FTP service is not available Ask your administrator whether the FTP service
is configured correctly.
2D68
File Sharing service is not available Ask your administrator whether the SMB
protocol is enabled.
2D69
NetWare service is not available Ask your administrator whether the NetWare
protocol is enabled.
2DA6
Failure to delete file Delete the files in the shared folder with
Explorer, turn the power OFF and then back
ON, and reattempt the problem job. If the error
still persists, contact your service
representative.
2DA7
Failure to acquire resource Turn the power OFF and then back ON. Perform
the job again. If the error still persists, contact
your service representative.
2DC0 Job canceled The job was canceled.
2DC1
Power failure occurred Make sure that the power cable is connected
properly and is inserted securely. Resend the
job.
Store to USB
2E10, 2E12,
2E13
Wrong Job status Turn the power OFF and then back ON. Perform
the job again. If the error still persists, contact
your service representative.
2E11
Not enough memory Wait for a while and try again. If the error still
persists, turn the power OFF and then back ON,
and try again.
2E14
Invalid parameter specified If you are using a template, create it again. If
the error still persists, turn the power OFF and
then back ON, and then try again.
2E15
Document size exceeded limit or maximum
size
Divide the file into several files, or reattempt in
a single-page format.
2E30
Failure to create directory Make sure that the access privilege to the
storage directory is writable and also that the
storage device in the directory has enough
space, and then try again. If more than one job
is performed simultaneously, the error may
occur because the disk temporarily runs out of
space. In this case, wait for a while and try
again. If the error still persists, turn the power
OFF and then back ON, and try again.
Error Code Problem Description Corrective Action