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If food is not as desired
（Microwave heating and Steam heating）
item Condition How to
Reheat rice and dishs
Food gets cooked very quickly.
Does not reheat even after
pressing the start button.
●
The sensor may not work correctly when the temperature of
the oven chamber (especially the bottom surface) is high. Heat
after cooling the oven keeping the door open.
Food does is not reheat.
●
Is the food shielded with metal container or aluminium foil?
●
Are you using oven accesorries like square tray? Do not use
square tray when heating.
When food is heated using
[REHEAT] button, the food
gets overheated.
●
Are you using ceramic or glass lid? Do not
use lid or cover.
→Infrared sensor may not work properly
●
Is the food placed properly? Place the food in the center of the
oven chamber.
●
Is the quantity to small? Heat more than 100g at one time.
●
For the infrared sensor to detect the temperature of the food ,
use a container which is shorter and that has wide mouth.
Rice become very dry.
●
Sprinkle water on the food before cooking to moisten it.
●
Use [MICROWAVE STEAM] to heat for moist results.
Water splashes when
boiling food or sh.
●
Remove excess water and place the food in a deep container.
●
Heat with 「2 DISH」 mode monitoring the progress.
Curry and stews is not
reheat.
●
Heat thick foods with 「2 DISH」 mode monitoring the progress.
Frozen rice is not reheat.
●
The sensor may not work correctly when the surface starts
melting or when covered with a new wrap. Use the one that
has been just taken out from the freezer.
Frozen food is not reheat.
●
The sensor may not work correctly if the surface starts melting
or covered with a new wrap. Use the one that has been just
taken out from the freezer. In addition, cover the food making
sure that the wrap touch the food.
Dried food
●
Use [MICROWAVE STEAM] to heat for moist results.
Fried food such as Tempura
becomes sloppy.
●
Use[12 Crispy reheat] for crispy result.
2 dishes cannot be heated
properly.
●
Is the food kept at the edge?
●
Is excess quantity heated?
The food will not be heated properly
if the quantity of food is more compared to the quantity of rice.
●
In some cases the food may not get heated properly
depending on the combination of the food type and quantity.
→ In case of commercial frozen food, heat the food manually
with "MICROWAVE" monitoring the process.
Notice
Frequently ask questions / If food is not as desired
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