Contents
Chapter 12 – Personal Call Handler
VIPedge UG 07/12 5
Send DDE Msg ...............................................................................................................................123
Send Keystrokes to a Program .......................................................................................................124
Set Phone Status Message ............................................................................................................ 126
Set Phone Forwarding ....................................................................................................................127
System/PBX Command ..................................................................................................................128
Transfer Call ...................................................................................................................................129
Action Variables ................................................................................................................................ 130
Call Variables..................................................................................................................................130
System Variables............................................................................................................................132
Exporting Actions............................................................................................................................133
Importing Actions ............................................................................................................................133
Testing Actions ............................................................................................................................... 134
Chapter 12 –Personal Call Handler
Personal Call Handler ....................................................................................................................... 135
Creating Personal Call Handling Rules............................................................................................. 136
Like Matches ..................................................................................................................................... 143
Unlike Matches.................................................................................................................................. 144
Export Rules...................................................................................................................................... 145
Importing Rules ................................................................................................................................. 145
Chapter 13 –Using Microsoft Outlook
Dialing from within Outlook ............................................................................................................... 147
Incoming Calls................................................................................................................................... 147
Integrating with Outlook Calendar..................................................................................................... 148
Create Actions to set and clear the DSS Message......................................................................... 148
Create Personal Call Handler Rules...............................................................................................150
The Final PCH Rules ......................................................................................................................150
Chapter 14 –Using Companion Applications
Contacts ............................................................................................................................................ 151
Sorting Entries ................................................................................................................................151
Searching Entries ...........................................................................................................................151
Directory .........................................................................................................................................152
Personal / Speed Dial Directory......................................................................................................153
Presence Viewer.............................................................................................................................153
History ............................................................................................................................................... 155
Chat................................................................................................................................................... 160
Chat Operation ...............................................................................................................................160
Using Chat Messaging....................................................................................................................160
To Send a Broadcast Message ......................................................................................................163
Chat Feature Operation ..................................................................................................................165
Response Buttons ..........................................................................................................................166
Personal Groups .............................................................................................................................167
Whiteboard Operation.....................................................................................................................168
Whiteboards Setup .........................................................................................................................169
Configuring Chat.............................................................................................................................170
Interfacing with Other Programs .....................................................................................................174
Format of the DDE Command Interface .........................................................................................175
Dialer................................................................................................................................................. 180
Main Screen....................................................................................................................................180
Calls Display Area ..........................................................................................................................181
Functions ........................................................................................................................................181