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If Something Goes Wrong
Problems when you turn on the device
The device displays the WARNING RESUME
FAILURE/Windows Error Recovery – Windows did not shut down
successfully
message.
To continue, select
Start Windows normally. This can
happen if the device was put into Sleep mode and the
battery has discharged. If you performed a shutdown before
this message was displayed, a program or driver may have
prevented Windows
®
from shutting down.
Data stored in the device’s memory has been lost. Data
stored in the device’s internal storage drive may not be
affected.
Always save your data even when you are using Sleep
mode. If your battery fully discharges, information that has
not been saved will be lost. Your device can be configured to
warn you when the battery is running low see “What to do
when the main battery runs low” on page 87.
If you are running on battery power, it is recommended that
you do not leave the device in Sleep mode for long periods
of time.
To charge the battery, leave the device plugged into a live
wall outlet for several hours. For more information see
“Charging the main battery” on page 84.
The AC power light is blinking.
If the AC power light is blinking, try the following steps:
1 Connect the AC adaptor to a different power outlet,
preferably in a different room. If the device starts
normally, there may be a problem with the AC outlet
itself, or the voltage level available from it.
2 Verify that the AC adaptor is the correct unit for your
device model. The device may not be able to start from
an AC adaptor that is rated for less current (amperage)
than the device requires, even if the rated voltage is
correct, and the plug fits correctly in the DC-IN socket.
The labels on the underside of the device and the AC
adaptor show the specifications for voltage (“V”) and
current (“A”) for each device. The voltage level must
match exactly. The amperage rating of the AC adaptor
must be equal to or greater than that required by the
device.
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