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Toshiba PORTEGE Z930 User Manual

Toshiba PORTEGE Z930
423 pages
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[CONFIDENTIAL]
Toshiba Personal Computer
PORTÉGÉ Z930/Satellite Z930
Maintenance Manual
First edition April 2012
TOSHIBA CORPORATION
File Number 960-887

Table of Contents

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Toshiba PORTEGE Z930 Specifications

General IconGeneral
GraphicsIntel HD Graphics 4000
Battery LifeUp to 8 hours
WirelessWi-Fi 802.11a/b/g/n, Bluetooth 4.0
Storage128GB SSD
Display13.3-inch (1366x768) LED-backlit
Operating SystemWindows 7 Professional
Weight1.12 kg
PortsHDMI, VGA, Ethernet, SD card slot
ProcessorIntel Core i5 or i7

Summary

Chapter 1 Hardware Overview

1.1 Features

Details the technical specifications and capabilities of the computer, including microprocessor and memory configurations.

1.2 System Unit Block Diagram

Provides a visual representation of the computer's internal components and their interconnections.

1.3 3.5-inch Floppy Disk Drive (USB External)

Describes the external floppy disk drive and its specifications.

1.4 mSATA SSD

Explains the mSATA Solid State Drive option and its specifications.

1.5 Keyboard

Details the computer's keyboard layout and functionality.

1.6 TFT Color Display

Describes the TFT color display specifications, including resolution and colors.

1.7 Power Supply

Explains the functions and specifications of the computer's power supply system.

1.8 Batteries

Covers the types of batteries, their specifications, and charging control.

1.9 AC Adapter

Lists the specifications for the AC adapter used with the computer.

Chapter 2 Troubleshooting Procedures

2.1 Troubleshooting

Introduces the chapter on diagnosing and resolving computer malfunctions.

2.2 Troubleshooting Flowchart

Guides users through a systematic process to identify the cause of a problem.

2.3 Power Supply Troubleshooting

Provides steps to diagnose and fix issues related to the computer's power supply.

2.4 System Board Troubleshooting

Offers procedures for identifying and resolving problems with the system board.

2.5 USB FDD Troubleshooting

Details troubleshooting steps for the USB Floppy Disk Drive.

2.6 mSATA SSD Troubleshooting

Outlines procedures for troubleshooting the mSATA Solid State Drive.

2.7 Keyboard Troubleshooting

Provides methods for diagnosing and resolving keyboard-related issues.

2.8 Touch pad Troubleshooting

Explains how to troubleshoot problems with the computer's touch pad.

2.9 Display Troubleshooting

Offers steps to diagnose and resolve issues with the computer's display.

2.10 LAN Troubleshooting

Guides users through troubleshooting the Local Area Network connection.

2.11 Wireless LAN or Wireless LAN +Bluetooth Troubleshooting

Provides steps to diagnose and resolve issues with wireless network connectivity.

2.12 Sound Troubleshooting

Details procedures for troubleshooting audio-related problems.

2.13 Memory media (SD Card) Slot Troubleshooting

Explains how to troubleshoot issues with the memory card slot.

2.14 Fingerprint sensor Troubleshooting

Offers guidance for troubleshooting the fingerprint sensor functionality.

2.15 Web camera Troubleshooting

Provides steps to diagnose and resolve issues with the built-in web camera.

2.16 3G Troubleshooting

Details troubleshooting procedures for the 3G connectivity.

2.17 HDMI Troubleshooting

Outlines steps to diagnose and resolve problems with the HDMI output.

Chapter 3 Tests and Diagnostics

3.1 The Diagnostic Test

Explains how to use diagnostic test programs to check hardware functionality.

3.2 Executing the Diagnostic Test

Details the process of starting and running diagnostic tests on the computer.

3.3 Setting of the hardware configuration

Guides users through configuring hardware settings, including DMI information.

3.4 Heatrun Test

Describes the heatrun test to check system stability under load.

3.5 Subtest Names

Lists the names of subtests available within the diagnostic test programs.

3.6 System Test

Explains the system test, covering ROM checksum, fan control, and Geyserville.

3.7 Keyboard Test

Details the keyboard test procedure to verify key input and scan codes.

3.8 Display Test

Describes tests for the display, including VRAM, gradation, and dot patterns.

3.9 Floppy Disk Test

Outlines the procedure for testing floppy disks and the FDD.

3.12 Hard Disk Test

Explains how to perform tests on the computer's hard disk drive.

3.14 Real Timer Test

Details the test for verifying the accuracy of the system's real-time clock.

3.15 NDP Test

Describes the Numeric Data Processor test.

3.16 Expansion Test

Explains the PC card slot expansion test.

3.17 CD-ROM/DVD-ROM Test

Details tests for CD-ROM and DVD-ROM drives.

3.18 Error Code and Error Status Names

Lists error codes and their corresponding status names for diagnostic tests.

3.19 Hard Disk Test Detail Status

Provides detailed status information for hard disk test errors.

3.20 ONLY ONE TEST

Describes a program that tests unique functions of the specific computer model.

3.21 Head Cleaning

Explains the function and operation of the FDD head cleaning utility.

3.22 Log Utilities

Details the function for logging and storing error information from tests.

3.23 Running Test

Describes a continuous test for unattended operation, executing multiple tests sequentially.

3.24 Floppy Disk Drive Utilities

Covers utilities for formatting, copying, and dumping floppy disks.

3.25 System Configuration

Explains how to view and retrieve system configuration information.

3.26 Wireless LAN Test Program (Atheros)

Details how to check Atheros wireless LAN card type and antenna connection.

3.27 Wireless LAN Test Program (Intel-made a/b/g/n Setting up of REF PC)

Guides setting up a test environment for Intel wireless LAN cards.

3.28 Wireless LAN Test Program on DUT PC (Intel-made)

Describes performing wireless LAN transmission/reception tests on the DUT.

3.29 LAN/Modem/Bluetooth/IEEE1394 Test Program

Explains how to perform tests on LAN, Modem, Bluetooth, and IEEE1394 interfaces.

3.30 Sound Test program

Provides instructions for testing the computer's sound system.

3.31 SETUP

Explains accessing and navigating the system setup utility.

3.32 Maintenance (WinPE&FreeDos) Test Program Operation

Details how to operate the T&D programs included on the CD.

3.33 . Starting TOSHIBA Test & Diagnostic

Explains the procedure for starting the TOSHIBA Test & Diagnostic program from a CD.

3.34 . Windows PE T&D

Covers the equipment configuration and starting procedures for Windows PE T&D.

3.35 DOS T&D

Details the configuration and operation of the FreeDOS T&D test program.

3.35.4 Error Code Status

Lists error codes displayed during tests and their meanings.

3.35.5 Task Function

Explains the three tasks within T&D: Log Utilities, Running Test, and FD & HD Utilities.

3.35.6 Detail of Each Test Function

Provides detailed explanations for various test functions like System Test and Memory Test.

Chapter 4 Replacement Procedures

4.1 Overview

Introduces the chapter on FRU removal and replacement procedures.

4.2 Bridge media (SD Card/MultiMedia Card)/SIM card

Details the procedure for removing and installing bridge media and SIM cards.

4.3 Battery pack

Provides step-by-step instructions for removing and installing the battery pack.

4.4 Memory module

Explains the procedure for removing and installing the memory module.

4.5 SSD

Details the steps for removing and installing the Solid State Drive (SSD).

4.6 RTC battery/LN board/3G card

Covers the removal and installation of the RTC battery, LN board, and 3G card.

4.7 DC fan

Explains the procedure for removing and installing the DC fan.

4.8 Fin

Details the procedure for removing and installing the fin.

4.9 System board/Wireless LAN card

Outlines the process for removing and installing the system board and wireless LAN card.

4.10 Speaker

Provides instructions for removing and installing the computer's speakers.

4.11 Touch pad/Fingerprint sensor board

Details the procedure for removing and installing the touch pad and fingerprint sensor board.

4.12 Keyboard

Explains the steps for removing and installing the computer's keyboard.

4.13 Cover assembly/LCD assembly

Covers the procedure for removing and installing the cover and LCD assembly.

4.14 LCD

Provides detailed steps for removing and installing the LCD module.

4.15 Wireless LAN antenna/3G antenna/Camera module

Details the procedure for removing and installing wireless LAN, 3G antennas, and camera module.

4.16 Hinge

Explains the procedure for removing and installing the display hinges.

Appendices

Appendix A Handling the LCD Module

Provides precautions and guidelines for safely handling the LCD module.

Appendix B Board Layout

Shows the layout and component placement of various circuit boards.

Appendix C Pin Assignments

Lists the pin assignments for various connectors on the system board and other components.

Appendix D Keyboard Scan/Character Codes

Provides tables of keyboard scan codes and character codes for different modes.

Appendix E Key Layout

Illustrates the key layouts for UK and US keyboards.

Appendix F Wiring diagrams

Shows loopback connector wiring diagrams for RGB monitor and LAN.

Appendix G BIOS Rewrite Procedures

Explains the process for rewriting the system BIOS program.

Appendix H EC/KBC Rewrite Procedures

Details the procedure for rewriting the EC/KBC system program.

Appendix I Reliability

Presents the MTBF (Mean Time Between Failures) for the Z930 model.

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