User’s Manual 9-9
Troubleshooting
Solid State drive
Recovery Media Creator
Hard disk drive
Problem Procedure
Computer does not boot
from hard disk drive
There may be a problem with your operating
system files. Refer to your operating system
documentation.
Problem Procedure
The Recovery Media
Creator can not be
launched because there
is no recovery partition.
You will see this message if you have previously
chosen to remove the partition and are trying to
create "Recovery Media". When there is no
recovery partition, the Recovery Media Creator
cannot make Recovery Media. However, if you
have already created a "Recovery Media", you
can use it to restore the recovery partition.
Simply follow the instructions in "Restoring the
preinstall software from your creating Recovery
Media" section in this manual. You will be
directed to select "Restore Original Factory
Image" from the drop-down menu. If you have
not created "Recovery Media", please contact
your dealer.
Problem Procedure
Computer does not boot
from hard disk drive
There may be a problem with your operating
system files. Refer to your operating system
documentation.
Slow performance Your files may be fragmented. Run disk
Defragmenter to check the condition of your files
and disk. Refer to your operating system
documentation or online help for information on
running disk Defragmenter.
As a last resort, reformat the hard disk. Then,
reload the operating system and other files.
If problems persist, contact your dealer.
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