120
If Something Goes Wrong
Wireless networking problems
❖ Check the Windows
®
Control Panel's Device Manager to
verify that the Wi-Fi
®
adapter is recognized by the
Windows
®
operating system, and that the driver is
loaded. To access the Device Manager, from the Start
screen begin typing
Control Panel and click or touch
your selection. If you are in the Desktop screen, press
the
Windows
®
( ) key to display the Start screen. Click
or touch the
Search ( ) icon at the upper-right corner
of the screen and, in the Search field type
Control
Panel
. Click or touch Control Panel, select System
and Security, and then System. Launch the Device
Manager and carefully note any error messages
- these
will be very helpful if you should confer with a support
technician at a later time.
To enable or disable wireless communication, use the
F12 key. For more information see “TOSHIBA Function
Keys” on page 129.
❖ Use IPCONFIG to verify that the device has a useful IP
address - one other than the private address of
169.254.xxx.xxx assigned by Windows
®
.
1 From the Start screen, type
Cmd.
2 Click
Command Prompt.
3 Enter
IPCONFIG/ALL, and then press ENTER.
The IP address for each active network adapter will be
displayed.
❖ Connect your device directly to your router or broadband
modem, by plugging a standard CAT5 Ethernet patch
cable (sold separately) into your device's RJ45 Ethernet
port. If your connection problem disappears, the
problem lies in the Wi-Fi
®
part of your network.
❖ If you have enabled any security provisions (closed
system, MAC address filtering, Wired Equivalent Privacy
[WEP], etc.), check the access point vendor's Web site
for recent firmware upgrades. Problems with WEP keys,
in particular, are frequently addressed in new firmware
releases.
NOTE
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