User’s Manual
9-8
T
ROUBLESHOOTING
Hard disk drive
Problems above 
remain unresolved or 
other problems occur
Refer to your software’s documentation to deter-
mine if the software is causing the difficulty.
Contact your dealer if the problems continue.
Problem Procedure
Computer does not 
boot from hard disk 
drive
Check if a diskette is in the diskette drive or a 
CD-ROM is in the optical media drive. Remove 
any diskette and/or CD-ROM and check Boot 
priority. Refer to Chapter 7, Boot Priority.
There may be a problem with your operating 
system files. Refer to your OS documentation.
Slow performance Your files may be fragmented. Run SCANDISK 
and defragmenter to check the condition of your 
files and disk. Refer to your OS documentation 
or online HELP for information on running 
SCANDISK and the defragmenter.
As a last resort, reformat the hard disk. Then, 
reload the operating system and other files.
If problems persist, contact your dealer.
Problem Procedure