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FAQ
Q1. What should I do if I forget my wireless password?
The default wireless password is printed on the label of the router. If the password has
been altered:
1. Connect your computer to the router using an Ethernet cable.
2. Visit http://tplinkwifi.net, and log in with your TP-Link ID or the password you set for
the r
outer.
3. Go to Basic > Wireless to retrieve or reset your wireless password.
Q2. What should I do if I forget my web management password?
• If you are using a TP-Link ID to log in, or you have enabled the Password Recovery
feature of the router, click Forgot password on the login page and then follow the
instructions t
o reset it.
• Alternatively, press and hold the Reset button of the router until the Power LED blinks
to reset it, and then visit http://tplinkwifi.net to create a new login password.
Note:
• Please refer to Password Recovery to learn how to configure Password Recovery.
• You’ll need to reconfigure the router to surf the internet once the router is reset, and please mark down your new
password for future use.
Q3. What should I do if I cannot log in to the router’s web management
page?
This can happen for a variety of reasons. Please try the methods below to log in again.
• Make sure your computer is connected to the router correctly and the corresponding
LED indicator(s) light up.
• Make sure the IP address of your computer is configured as Obtain an IP address
aut
omatically and Obtain DNS server address automatically.
• Mak
e sure http://tplinkwifi.net or http://192.168.0.1 is correctly entered.
•
Check your computer’s settings:
1 ) Go to Start > Control Panel > Network and Internet, and click View network
status and task
s.
2 )
Click Internet Options on the bottom left.
3 )
Click Connections and select Never dial a connection.
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