TP-Link M7000 User Manual

52
FAQ
Q1. What should I do if I forget the login password of my tpMiFi app?
• The default password is “admin”.
• If you have change the login password, use that instead.
• If you still cannot log in, please reset your Mobile WiFi device and log in with
the default password.
Q2. What should I do if the Internet LED
doesn’t light up (I cannot access
the internet)?
• Check PIN status
Log in to the web management page on your phone. If the current SIM card
status is PIN Locked, you will need to unlock it using the PIN code provided
by your mobile carrier.
• Verify the mobile carrier parameters
1 ) Log in to the tpMiFi app. Go to Tools > Internet Settings and tap the VPN
to verify the parameters (i.e. APN, Username, and Password) provided by
your mobile carrier are correctly entered.
2 ) If the mobile carrier parameters are not correct, return to the Internet
Settings page and slide the APN profile left and tap Edit to change the
settings.
• Check the Data Roaming settings
If your SIM card is operated in a roaming service area, log in to the web
management page on your phone. Log in to the tpMiFi app and go to Tools >
Internet Settings and enable the Data Roaming option.
• Check Mobile Data
Log in to the tpMiFi app and go to Tools > Internet Settings to verify that
Mobile Data is enabled. If not, enable it.
• Check Data Limit
Log in to the tpMiFi app and go to Tools > Data Usage Settings to check
whether your data usage has exceeded the Total/Monthly allowance.
Q3. What should I do if my internet speed is slow?
Log in to the tpMiFi app and go to Tools > Internet Settings > Network Mode and
try a different network.

TP-Link M7000 Specifications

General

Ethernet WAN	No
SIM card slot	Yes
3G/4G USB modem compatibility	-
Wi-Fi band	Single-band (2.4 GHz)
Wi-Fi standards	802.11b, 802.11g, Wi-Fi 4 (802.11n)
Top Wi-Fi standard	Wi-Fi 4 (802.11n)
WLAN data transfer rate (max)	300 Mbit/s
Device type	Cellular network router
Product type	Portable router
Product color	Black
LED indicators	Power, WLAN
Transmit power	20 dBmW
Output current	1 A
Output voltage	5 V
Battery capacity	2000 mAh
Power source type	Battery
Battery life (max)	8 h
USB port type	Micro-USB
Ethernet LAN (RJ-45) ports	0
4G standard	LTE-FDD
3G standards	HSPA, HSPA+, UMTS
Data network	3G, 4G, LTE
SIM card type	MicroSIM
4G bands supported	800, 850, 900, 1800, 2100, 2600 MHz
UMTS bands supported	850, 900, 2100 MHz
Networking standards	IEEE 802.11b, IEEE 802.11g, IEEE 802.11n
Receiver sensitivity	11b 11Mbps: -87.5dBm 11g 54Mbps: -74dBm 11n HT20 MCS7: -70dBm 11n HT40 MCS7: -68dBm
Ethernet LAN interface type	Not available
Security algorithms	SSID, WPA-PSK, WPA2-PSK
Certification	CE, RoHS
Mobile operating systems supported	Android, Windows Phone, iOS
Windows operating systems supported	Windows 10, Windows 7, Windows 8, Windows Vista, Windows XP
Package depth	95 mm
Package width	135 mm
Package height	50 mm
Package weight	150 g
Number of products included	1 pc(s)
Storage temperature (T-T)	-20 - 60 °C
Operating temperature (T-T)	0 - 35 °C
Storage relative humidity (H-H)	5 - 90 %
Operating relative humidity (H-H)	10 - 90 %
Harmonized System (HS) code	85176990

Weight and Dimensions

Depth	56.6 mm
Width	94 mm
Height	19.7 mm