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SGFEB10xx-12x
24-Hour Technical Support: 1-800-260-1312 -- International: 00-1-952-941-7600
Troubleshooting
1. Is the Power LED illuminated?
NO
• Is the media converter inserted properly into the chassis?
• Is the power cord properly installed in the chassis and in the grounded AC
outlet?
• Does the grounded AC outlet provide power?
• Contact Tech Support: 1-800-260-1312, Int’l: 00-1-952-941-7600.
YES
• Proceed to step 2.
2. Is the Duplex LED illuminated orange OR green?
NO
• Check the copper cables for proper connection.
• Contact Tech Support: 1-800-260-1312, Int’l: 00-1-952-941-7600.
YES - Orange
• The media converter has selected half-duplex mode. If this is not the
correct mode, disconnect and reconnect the copper cable to restart the
initialization process.
• Proceed to step 3.
YES - Green
• The media converter has selected full-duplex mode. If this is not the
correct mode, disconnect and reconnect the copper cable to restart the
initialization process.
• Proceed to step 3.
3. Is the LACT LED illuminated?
NO
• Check the fiber cables for proper connection.
• Verify that the TX and RX cables on the media converter are connected to
the RX and TX ports, respectively, on the other device.
• Contact Tech Support: 1-800-260-1312, Int’l: 00-1-952-941-7600.
YES
• Proceed to step 4.
4. Is the Speed LED illuminated?
NO
• The media converter has selected 10 Mb/s operation. If this is not the
correct speed, disconnect and reconnect the copper cable to restart the
initialization process.
• Contact Tech Support: 1-800-260-1312, Int’l: 00-1-952-941-7600.
YES - Flashing Orange
• The media converter has selected 100 Mb/s speed. If not the correct speed,
disconnect and reconnect the copper cable to to re-initialize.
• Contact Tech Support: 1-800-260-1312, Int’l: 00-1-952-941-7600.
YES - Flashing Green
• The media converter has selected 1000 Mb/s operation. If this is not the
correct speed, disconnect and reconnect the copper cable to re-initialize.
• Contact Tech Support: 1-800-260-1312, Int’l: 00-1-952-941-7600.
SGFEB10xx-12x
techsupport@transition.com -- Click the “Transition Now” link for a live Web chat.
15
Contact Us
Technical Support
Technical support is available 24 hours a day.
US and Canada: 1-800-260-1312
International: 00-1-952-941-7600
Transition Now
Chat live via the Web with Transition Networks Technical Support.
Log onto www.transition.com and click the Transition Now link.
Web-Based Seminars
Transition Networks provides seminars via live web-based training.
Log onto www.transition.com and click the Learning Center link.
E-Mail
Ask a question anytime by sending an e-mail to our technical support staff.
techsupport@transition.com
Address
Transition Networks
10900 Red Circle Drive,
Minnetonka, MN 55343, U.S.A.
telephone: 952-941-7600
toll free: 800-526-9267
fax: 952-941-2322
Declaration of Conformity
Name of Mfg: Transition Networks
10900 Red Circle Drive, Minnetonka MN 55343 U.S.A.
Model: SGFEB10xx-12x Series Media Converters
Part Number(s): SGFEB1013-120, SGFEB1014-120, SGFEB1015-120, SGFEB1017-120,
SGFEB1024-120, SGFEB1029-120, SGFEB1029-121, SGFEB1029-122,
SGFEB1029-123,SGFEB1029-124, SGFEB1029-125, SGFEB1035-120,
SGFEB1040-120
Regulation: EMC Directive 89/336/EEC
Purpose: To declare that the SGFEB10xx-12x to which this declaration refers is in conformity
with the following standards.
CISPR 22: 1993; EN 55022:1994 A1:1995 A2:1997 Class A; EN 55024:1998; FCC Part 15 Subpart B;
21 CFR subpart J
I, the undersigned, hereby declare that the equipment specified above conforms to the above Directive(s) and
Standard(s).
February, 2008
Stephen Anderson, Vice-President of Engineering Date
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