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ABOUT BLOOD PRESSURE
Why does my blood
pressure fluctuate
throughout the day?
Is the result the same if
measuring on the right
arm?
Why do I get a different
blood pressure at home
compared to the hospital?
1. Individual blood pressure varies
multiple times everyday. It is also affected
by the way you tie your cuff and your
measurement position, so please take the
measurement under the same conditions.
2.If the person takes medicine, the
pressure will vary more.
3.Wait at least 3 minutes for another
measurement.
The blood pressure is different even
throughout the day due to weather,
emotion, exercise etc, Also, there is the
“white coat” effect, which means blood
pressure usually increases in clinical
settings.
It is ok for both arms, but there
will be some different results for
different people. We suggest you
measure the same arm every time.
What you need to pay
attention to when you measure
your blood pressure at home:
If the cuff is tied properly.
If the cuff is too tight or too loose.
If the cuff is tied on the upper arm.
If you feel anxious.
Taking 2-3 deep breaths before
beginning will be better for measuring.
Advice: Relax yourself for 4-5
minutes until you calm down.
This section includes a list of error messages and frequently
asked questions for problems you may encounter with your blood
pressure monitor. If the products not operating as you think it
should, check here before arranging for servicing.
TROUBLESHOOTING
PROBLEM SYMPTOM CHECK THIS REMEDY
No power
Low
batteries
Error
message
Display
will not light up.
Batteries are exhausted.
Replace with new batteries
Insert the batteries
correctly
Replace with new batteries
Batteries are inserted
incorrectly.
Batteries are low.
Check if the APP is on,
operate and send the data
again.
E01 shows
The cuff is not secure.
Readjust the cuff and
relax for a moment
and then measure again.
E02 shows
Movement can affect the
measurement.Relax for a
moment and then
measure again.
E03 shows
The measurement
process does not detect
the pulse signal.
Loosen the clothing on the
arm and then measure
again
EExx,shows on
the display.
A calibration error
occurred.
Retake the measurement.
If the problem persists,
contact the retailer or our
customer service
department for further
assistance.Refer to the
warranty for contact
information and return
instructions.
E04 shows
The treatment of the
measurement failed.
Relax for a moment and
then measure again.
Display is dim or
shows
The monitor detected
motion,talking or the
pluse is too poor
while measuring.
AC adaptor is inserted
incorrectly.
Insert the AC adaptor
tightly
E12 shows
Communication error
out
The results are over the
measurement range
Remeasurement, according
to the user manual
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