Configuration Reset
In case you experience any trouble with the device, you can always reset it to its factory configuration.
Warning: This will reset the settings and the device will have the default settings instead of the user configured
settings.
To reset your device, you just must turn the device off, turn it on again and hold down the button until you hear a
confirmation sound.
Firmware Updates
Your Pilot Plug will periodically (and on special occasions) receive Firmware updates from the TRENZ development
team. You can subscribe to the update newsletter to see which changes were made compared with the previous
version.
What is a firmware?
A firmware is an operating system like Windows, but much simpler and specifically made for the Pilot Plug. It is
the software, that runs on the Pilot Plug hardware. It is responsible for how the data is collected and processed.
Firmware updates include optimizations and sometimes new features for your convenience. It is recommended to
always update your firmware to the latest version.
Firmware Updates via Wi-Fi
You can update your Pilot Plug firmware using the Pilot Plug Manager for your specific platform (see
“Configuration via the Pilot Plug Manager”).
1. Turn the Pilot Plug on.
2. Wait for it to start up.
3. Connect to its Wi-Fi network (“TRENZ Pilot Plug”).
4. In the Pilot Plug Manager, tap on ”Connect”/click on “Wi-Fi”.
5. Wait until your see the dashboard.
6. Open the updater:
a. On Android/iOS: open the menu and choose “Firmware Update”.
b. On Windows: click on “Update” below the firmware version.
7. Follow the instructions given by the updater.
8. Wait until the flash process has completed; via Wi-Fi, this process takes about 2 minutes.
9. Your Pilot Plug is now running the latest firmware version!
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