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5
What type of cabling are you using?Inferiorcablingcanresultinpoor
performance, so it is important that you use cables that support the video
resolution you are trying to obtain. To achieve maximum distance and
resolution,24AWGsolidwireUTPcablemustbeused.TrippLite’sN202-
SeriesCat6Cablesaremadewith24AWGsolidwire,asaretheN022-
01K-GY(Cat5)andN222-01K-GYBulkCables.Also,theHDMIcablesyou
areusingmustsupporttheresolutionyouaretryingtoobtain.Inexpensive,
lowqualityHDMI cablesmaynotsupport themaximumresolution. Itis
recommended that you use Tripp Lite’s P568-Series High-Speed HDMI
Cablesthatarepre-testedtoworkwithallB126-Seriesextenderproducts.
6
Test your cables to ensure they are working properly. Try
connecting your HDMI cables between a source and monitor that
you know works to see if the cable is functioning. For Cat5e/6
cabling, connect it between a computer and a network to verify that it
establishes a network connection.
7
Do you have any patch panels or other devices in between
the transmitter, repeater, and receiver units?TrippLite’s HDMI
overCat5extenderproductsaredesignedtobeconnected directly
from thetransmitter to therepeater and/or receivervia UTP cable.
The more connection points that are in between the source and the
remote monitor, the more likely signal degradation will occur, causing
poorperformance.Ifyouhaveapatchpanelorifanotherdeviceis
being used, it should be removed from the installation.
8
Check your cabling for any damages that may have occurred
during installation.Ifacableconnectorisloosenedasaresultofbeing
pulledthroughceilings/walls,orthecablejacketisdamaged,causingthe
wiringtobeexposed,youwillnotachievemaximumperformance.
9
Are the transmitter, repeater, and/or receiver located in an area
that exposes them to higher temperatures? If the product is
overheated, it will not function properly.
Troubleshooting
13-08-043 93-32D0.indd 18 8/28/2013 2:17:41 PM