17
Troubleshooting
Ifyouareunabletogetanacceptableimageafterfollowingtheinstallation
instructions,trythesetroubleshootingtips:
1
Are the external power supplies that came with the product
connected and plugged into a working power source? For the
product to function properly, it must be connected to and receiving
powerfromtheexternalpowersupply.
2
Was the power to the connected devices turned off prior to
installation?Ifnot,restartthem.
3
Have you adjusted the Equalization setting on the repeater and/
or receiver units?Therearebuilt-inEqualizationadjustmentknobson
everyrepeaterandactivereceiverthatcanbeadjustedtoobtainthe
bestpicturequality.Usetheminiscrewdriverincludedwiththeproduct
toadjustthissettinguntilanacceptableimageisdisplayed.Note: An
improper Equalization setting can cause the monitor not to display an
image at all. Try each setting until an acceptable image is displayed.
4
What resolution are you trying to reach?TrippLite’sHDMIover
Cat5 extenders are tested to support up to 1080p (60Hz) video
resolution (See the Product Features section or the installation
diagrams in this manual for detailson the maximum distance and
resolutionwhenusingtherepeaterandthedifferentreceivers).The
shortertheextensiondistance,thehighertheresolutionyouwillbe
abletoobtain.Ifyouarenotabletogetanacceptableimageafter
adjustingtheEqualizationsetting,tryloweringyourcomputer’svideo
resolutionoradjustingtherefreshrate.
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