18 EN
material moisture measuring device controlled via smartphone BM31WP
Errors and faults
The device has been checked for proper functioning several
times during production. If malfunctions occur nonetheless,
check the device according to the following list.
Bluetooth connection is terminated or interrupted
• Check whether the LED at the appSensor flashes green.
If so, briefly switch it off completely, then turn it back on.
Establish a new connection to the terminal device.
• Check the battery voltage and insert new or freshly
charged batteries, if required.
• Does the distance between appSensor and terminal device
exceed the appSensor's radio range (see chapter Technical
data) or are there any solid building parts (walls, pillars
etc.) situated between appSensor and terminal device?
Shorten the distance between the two devices and ensure
a direct line of sight.
The sensor cannot be connected to the terminal device
although it is displayed there.
• Check the Bluetooth settings of your terminal device.
A possible reason for this could be special, manufacturer-
specific settings relating to an improved location accuracy.
Enable these settings, then try to establish a connection to
the sensor again.
Further information and assistance regarding the used sensor
type will be provided in the MultiMeasure Mobile app via the
menu item Settings=> Help. Selecting the menu item Help
opens a link to the app's help page. You can open a drop-down
menu with numerous support entries from the Table of
contents. Optionally, you can also scroll through the entire help
page and thoroughly acquaint yourself with the individual help
topics.
Disposal
The icon with the crossed-out waste bin on waste
electrical or electronic equipment stipulates that this equipment
must not be disposed of with the household waste at the end of
its life. You will find collection points for free return of waste
electrical and electronic equipment in your vicinity. The
addresses can be obtained from your municipality or local
administration. For further return options provided by us please
refer to our website www.trotec24.com.
The separate collection of waste electrical and electronic
equipment aims to enable the re-use, recycling and other forms
of recovery of waste equipment as well as to prevent negative
effects for the environment and human health caused by the
disposal of hazardous substances potentially contained in the
equipment.
In the European Union, batteries and accumulators must not be
treated as domestic waste, but must be disposed of
professionally in accordance with Directive 2006/66/EC of the
European Parliament and of the Council of 6September 2006
on batteries and accumulators. Please dispose of batteries and
accumulators according to the relevant legal requirements.
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