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Phone not
charging
1. Bad connections can hinder the phone
charging; make sure all contacts are
correctly connected.
2. Check to see whether the phone
charging slot or the charge itself is
damaged. If so discontinue use. Replace
battery or charger.
3. The phone cannot be charged in
temperature below 10˚C or above 55˚C.
Does
not dial
numbers
1. Conrm that once the number is
inputted using the keypad the green call
button must be pressed to dial the phone
number.
2. Check the phone number entered is
correct.
3. Check reception coverage status of your
mobile phone.
4. Make sure the call restriction settings are
correct in order for you to dial outgoing
calls.
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