Tuft & Needle Essential Platform Bed Frame

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Summary

12-Year Limited Warranty

Who and what does this Limited Warranty cover?

Defines the scope and coverage of the 12-year limited warranty for the bed frame.

What will Tuft & Needle do?

Details Tuft & Needle's actions for warranty claims, including repair, replace, or substitute.

This document is a user manual for the Essential Platform Bed Frame, providing care, assembly instructions, warranty information, and trial details.

Function Description

The Essential Platform Bed Frame is designed to provide a sturdy and supportive base for a mattress. It is a foundational component for a bed setup, eliminating the need for a box spring. The frame is designed for easy assembly and includes all necessary parts and hardware.

Important Technical Specifications

Weight Capacity: 800 lbs (not including the mattress).
Warranty: 12-Year Limited Warranty.
Trial Period: 100-Night Trial.
Components:
- Head Rail (x1)
- Foot Rail (x1)
- Side Rails (x2)
- Center Rail with foot (x1) - Note: Twin and Twin XL sizes do not require a Center Rail.
- Slat Set (x2) - Note: Twin and Twin XL sizes require only one Slat Set.
Hardware:
- Long screw (x8) - Note: Twin and Twin XL sizes only have 4 Long screws.
- Medium screw (x4) - Note: Twin and Twin XL sizes do not require any Medium screws.
- Short screw (x8, pre-inserted)
- Assembly tool (x1)

Usage Features

Platform Design: The bed frame provides a flat, supportive surface for the mattress, negating the need for a separate box spring.
Easy Assembly: The manual provides step-by-step instructions for assembling the bed frame, including illustrations for clarity. It suggests having a friend or family member assist with assembly due to the weight of some pieces.
Size Variations: The design accommodates different bed sizes, with specific notes for Twin and Twin XL frames regarding the Center Rail and Slat Set requirements.
Headboard Compatibility: If an Essential Headboard is purchased separately, the manual refers to a dedicated instruction booklet for its attachment.

Maintenance Features

Dusting: The bed frame should be dusted frequently with a damp, non-abrasive cloth and immediately wiped dry.
Deeper Cleaning: For deeper cleaning, a damp, non-abrasive cloth and a solution of cool water and mild detergent should be used, followed by immediate wiping dry.
Chemical Avoidance: Users are advised never to use solvents, abrasives, or harsh chemicals on the finish to prevent damage.
Warranty Coverage: The 12-Year Limited Warranty covers material defects resulting from defective materials or workmanship under conditions of normal household use. It does not cover negligence, soiling, improper cleaning, misuse, abnormal use, ordinary wear and tear, dings, dents, scratches, accident, commercial use, or natural color variations in wood.
Trial Policy: The 100-Night Trial allows customers to return the product if dissatisfied or if a defect is discovered. Damaged items upon delivery must be reported within three (3) days of receipt, with images potentially requested. Failure to report physical damage within three days invalidates the remainder of the trial.
Customer Support: For missing parts or assembly help, customers can contact Tuft & Needle via email (support@tn.com) or phone ((877) 842-2586).
Recycling: All paper and cardboard packaging is recyclable, encouraging users to keep it out of landfills.