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We stand behind our bed frame and offer
a 12-Year Limited Warranty to prove it.
The terms of the Limited Warranty are as
follows:
Your new Tuft & Needle product is covered
by a 12-Year Limited Warranty, which gives
you specific legal rights. You may have other
rights, but those vary from state to state.
This Limited Warranty is not transferable
and covers you only if you (a) are the
original purchaser and current owner of
the product for which you are seeking
recourse under the Limited Warranty and
(b) purchased it directly from an authorized
Tuft & Needle distribution channel – namely,
the website at TN.COM (including purchases
made while visiting a Tuft & Needle
showroom), and Amazon.com. The Limited
Warranty thus only applies during the
period in which the product is owned and
controlled by the original purchaser of that
product. PLEASE RETAIN YOUR PURCHASE
RECEIPT SO THAT YOU CAN PRESENT IT TO
US IF NECESSARY.
12-Year Limited Warranty
In addition, because we cannot handle
international shipping and logistics
expenses, your bed frame must be in the
United States at the time you wish to take
advantage of the Limited Warranty.
This Limited Warranty is limited to material
defects resulting from defective materials
or workmanship in the product you have
purchased. Tuft & Needle will, for 12 years
following the date of the original purchase,
at Tuft & Needle’s option in its sole
discretion, repair or replace, or provide
Who and what does this
Limited Warranty cover?