Turtle Beach Ear Force Stealth 400 - Resolving Voice Chat Drops

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Troubleshooting Tips
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Possible cause Solution
Incorrect console setup
Conrmthatthegameconsoleisproperlyconguredforthe
STEALTH 400. See PS4™ Setup (page 9) or PS3™ Setup
(page 12).
Mic muted
Press the Mic Button on the Headset to toggle the
microphone between on and off (muted).
Mic disconnected
ConrmthattheRemovableMicBoomisrmlyinsertedinto
the Headset. The Mic should be inserted into the “D” slot on
the bottom of the earcup.
Voice Chat Drops
Most in-game voice chat drops are caused by network congestion or “lag.” They usually subside after
a few moments so please be patient. In extreme cases, you may need to leave the game and return to
reset the chat function.
If you use a wireless internet connection, low signal strength from your modem/router can make
the voice chat malfunction. For best results, we recommend a wired connection from your modem/
router to your game console.
If your issue is not resolved by these steps, please visit turtlebeach.com/support