To Next PageTo Next PageWhat to do if my Twin-Star International 18EFU31SRA Indoor Fireplace has no power and the logs don't glow?
If your Twin-Star International Indoor Fireplace has no power and the logs aren't glowing, ensure the unit is plugged into a standard 220-240V outlet. Press the power button several times and make sure the power is set to the “ON” position.
Why does the power cord of my Twin-Star International 18EFU31SRA get warm?
A warm power cord on your Twin-Star International Indoor Fireplace can be normal during operation. However, check your heater cord and plug connections. Faulty wall outlet connections or loose plugs can cause overheating. Ensure the plug fits tightly in the outlet. If the plug outlet or faceplate gets HOT, discontinue use and have a qualified electrician check and/or replace the faulty outlet(s).
How to fix a Twin-Star International 18EFU31SRA Indoor Fireplace remote control that is not working?
General| Model Number | 18EFU31SRA |
|---|---|
| Remote Control | Yes |
| Adjustable Thermostat | Yes |
| Overheat Protection | Yes |
| Product Type | Electric Fireplace |
| Material | Metal |
| Voltage | 120 Volts |
| Flame Effect | Yes |
