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Contactless payments (Tap&Go)
Transactions below $100 may not require a PIN.
For transactions over $100, a PIN is required.
MOTO transactions
Mail order/telephone order (MOTO) transactions are
payments made on the terminal when the cardholder
is not physically present at the time of payment. MOTO
transactions are not available to everyone by default and
must be activated by request. To avoid fraud:
• never use MOTO if the cardholder is present
• if goods are collected following MOTO orders, we
recommend you request and validate identication
MOTO transactions have a higher chance of chargeback and
are conducted at your own risk.
Refunds
Once enabled, to process a refund the cardholder must be
present. Go to Menu> Transactions > Refund.
• enter the refund password, press OK
• enter the amount of the refund and press OK
• then swipe, tap or insert the card as per normal
Give the holder a copy of the receipt and retain the merchant
receipt as proof of transaction.
Start Transacting
STEP 3
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