9
Reporting
Transaction and daily reconciliation reports are available on:
• the Tyro’s Merchant Portal (merchant.tyro.com)
• the Tyro terminal via Menu> Settlement/Reports>
Reconciliation Report
Terminal paper
To order paper rolls, go to tyro.com/customers, enter your
Merchant ID and terminal serial number (fees may apply).
Delivery takes 5-7 business days. Place roll in terminal
paper bay, blank side up. Close lid and ensure the paper
ows freely.
Terminal damage
If a terminal is damaged or lost, Tyro will replace it
and standard repair rates will apply. To nd out more
information about these rates go to tyro.com/guides.
PCI compliance
If you process face-to-face credit and debit card transactions
exclusively using Tyro’s payment solution and you follow
Tyro’s MOTO transaction guidelines (tyro.com/fraud-
prevention), you’ll be PCI-DSS compliant.
Maintenance and Security
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