Q13. Can I use this docking station with a wireless mouse or keyboard?
Yes, you can. If a wireless keyboard or wireless mouse is connected to
the USB port, please ensure their operating range meets the product's
requirements (within 0.8m/2.6ft for a single USB device and within
0.3m/0.98ft for multiple USB devices).
Q15. I can't hear any sound, is there any solution?
Please enter the "Sound settings" of your host device to select the corre-
sponding output device.
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Q14. What functions does the 3.5mm audio port support?
Audio Input/Output
Volume Up/Down
Play/Pause
3.4 Audio Issues
Q16. Is the docking station compatible with my laptop?
For better dual displays, please connect it to a laptop with Thunderbolt
4, Thunderbolt 3, or USB 4 port.
If connected to a normal full-function USB-C port, it only supports
single display.
Note:
A normal full-function USB-C port is without any logo but still supports
data transmission, video streaming, and PD charging. If you’re not sure
about your USB-C port specification, please contact your laptop’s cus-
tomer service.
3.5 Compatibility Issues
User Guide