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There’s a lot of noise or static on
the line
• Check for interference from
appliances (microwave ovens,
TVs, etc.) or wireless devices
(baby monitors, WiFi equipment,
etc.). Move the handset or base
away from the interference
source.
• If you use a telecoil hearing aid,
turn on T-coil mode (see page
13).
• If you have any service that uses
the phone line, add a DSL or
telephone line filter (see page
31).
Caller ID Issues Possible Solutions
No handsets display Caller ID
information.
• Let calls ring twice before
answering.
• Make sure your Caller ID service
is active.
Caller ID displays briefly and then
clears.
• You may have to change the
line mode. Contact Customer
Service for instructions.
Multi-handset problems Possible Solutions
I can’t transfer calls
• Reset the handset (see page
31).
Two handsets can’t talk to a caller
• See if any handset is in Privacy
Mode.
A handset says
Unavailable
. • Move the handset closer to the
base.
• See if any handset is in Privacy
Mode.
I can’t register a new handset.
• Reset the handset (see page
31).
• See if you have 6 registered
handsets
Voice mail issues Possible Solutions
The new message icon doesn’t
turn off after I’ve listened to all my
messages.
• Reset the Voice Message
Indicator (see page 21)
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