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Resetting your uDirect 2
If, for some reason, the uDirect 2 becomes
unresponsive:
1. Slide the uDirect 2 power
switch to the ON position.
2. Press and hold the (
),
(
) and ( ) button
simultaneously for 2 seconds.
3. Slide the uDirect 2 power
switch to the OFF position.
4. Wait for 5 seconds.
The uDirect 2 is now reset and will resume
normal operation when switching ON again.
After resetting the Bluetooth pairings, the
configuration status and the grouping to the
hearing aids are kept.
Streaming interruptions
To avoid streaming interruptions, make sure you
wear the uDirect 2 with the neckloop around
your neck and keep the Bluetooth device within
the operating range.
Situations where streaming may be interrupted:
If the uDirect 2 is too far away from the
hearing aids while streaming, e.g., if you
are not wearing the neckloop or if you have
unplugged the neckloop cable.
If the hearing aids are not worn correctly, e.g.,
if they are not in an upright position.
If the Bluetooth signal is out of range.
If the Bluetooth transmitter is affected by an
obstacle, e.g., when carrying a cellular phone
in the back pocket.
In these cases, your hearing aids will lose the
audio signal. If this situation continues for
more than approximately 5 seconds, they will
automatically switch to the previously-active
hearing aid program.
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