DUO DRIVE V1.02
15
7.3 Problem Analysis and Solution
Problem Reason Solution
Plugged machine
without reaction
1.Incongruent power
2. leakage protection switch
3. No 110v voltage
1.Whether power is accord with the
machine
2.Detecting leakage switch is off,
please turn on
3.Change power voltage
After electrify，hear
WINDOWS startup
voice but no game
interface display
and blank screen
1.VGA holding line is loosen
2.Monitor damaged
3.Games reporting error
1. Check PC VGA holding wire is
loosen，If loose to pull plug this line .If
it’s not this port problem, continue to
check display VGA signal wire is loose.
2.Change monitor ， if monitor is
damaged, please dial this No.:
4006-020-321.
3. Update the game again
The power
on ,display
blue-screen and no
sound
1.PC power is loosen
2. VGA holding wire connects
PC and monitor is loosen
3. PC video card loosen
4. PC on safeguard mode
1. Check PC power is loosen
2. Check VGA holding wire connects PC
and monitor is loosen
3.Take apart PC cover, insert video card
again.
4.Open front cover，if boot lamp has
been flash, press start button for 30
seconds，restart again then .If you
cannot solve problems, Please dial this
No.:8008108888
Operation can
appear system
halted sometimes
1. video card loosen or bad
connection
2. PC crash
1. Insert video card again
2. Restart or system restore
Coin mech. No
reaction
1.Coin mech. damaged
2.holding wire loosen
3.No DC12V
4.IO control board damaged
1. Change coin mech.
2. check holding line is loosen
3. change switching voltage
4. change IO control board
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