Content
Check procedure & check point
Remark 1
P-4030D, P-4030DN, P-4530DN,
P-5030DN, P-6030DN
An error is detected at the
Report compiling section
1) Format the HDD and check function. (U024 FULL formatting) (*1)
2) Execute the U021 Memory initializing to initialize the controller backup memory and
check function.
3) Replace the main board and check function.
4) Replace the HDD and check function. (*1)
5) Retrieve the USBLOG and contact the Service Administrative Division. (*1)
(*1) For the HDD standard model only.
Check procedure is partly corrected as below.
1) Format the SSD and check function.([Formatting SSD)
2) (Not applicable)
4) Replace the SSD and check function.
An error is detected at the
Service execution section
1) Format the HDD and check function. (U024 FULL formatting) (*1)
2) Execute the U021 Memory initializing to initialize the controller backup memory and
check function.
3) Replace the main board and check function.
4) Replace the HDD and check function. (*1)
5) Retrieve the USBLOG and contact the Service Administrative Division. (*1)
(*1) For the HDD standard model only.
Check procedure is partly corrected as below.
1) Format the SSD and check function.([Formatting SSD)
2) (Not applicable)
4) Replace the SSD and check function.
An error is detected at the
Device control section
1) Format the HDD and check function. (U024 FULL formatting) (*1)
2) Execute the U021 Memory initializing to initialize the controller backup memory and
check function.
3) Replace the main board and check function.
4) Replace the HDD and check function. (*1)
5) Retrieve the USBLOG and contact the Service Administrative Division. (*1)
(*1) For the HDD standard model only.
Check procedure is partly corrected as below.
1) Format the SSD and check function.([Formatting SSD)
2) (Not applicable)
4) Replace the SSD and check function.
An error is detected at the
Storage device control section
1) Format the HDD and check function. (U024 FULL formatting) (*1)
2) Execute the U021 Memory initializing to initialize the controller backup memory and
check function.
3) Replace the main board and check function.
4) Replace the HDD and check function. (*1)
5) Retrieve the USBLOG and contact the Service Administrative Division. (*1)
(*1) For the HDD standard model only.
*F684 is overwrite error with
the HDD security kit
Check procedure is partly corrected as below.
1) Format the SSD and check function.([Formatting SSD)
2) (Not applicable)
4) Replace the SSD and check function.
F69X
F6AX
F6BX
F6CX
F6DX
F6EX
F6FX
F70X
F71X
F72X
F73X
F74X
F75X
An error is detected at the
HyPAS control section
1) Format the HDD and check function. (U024 FULL formatting) (*1)
2) Execute the U021 Memory initializing to initialize the controller backup memory and
check function.
3) Replace the main board and check function.
4) Replace the HDD and check function. (*1)
5) Retrieve the USBLOG and contact the Service Administrative Division. (*1)
(*1) For the HDD standard model only.
An error is detected at the
External Server management
section
1) Check the external server and check function.
2) Chekc the connection to the external server and check function.
3) Check the network settings and check function.
4) Replace the bridge board and check function.
5) Replace the main board and check function.
6) Retrieve the USBLOG and contact the Service Administrative Division. (*1)
(*1) For the HDD standard model only.
An error is detected at the
Print image process section
1) Format the HDD and check function. (U024 FULL formatting) (*1)
2) Execute the U021 Memory initializing to initialize the controller backup memory and
check function.
3) Replace the main board and check function.
4) Replace the HDD and check function. (*1)
5) Retrieve the USBLOG and contact the Service Administrative Division. (*1)
(*1) For the HDD standard model only.
Check procedure is partly corrected as below.
1) Format the SSD and check function.([Formatting SSD)
2) (Not applicable)
4) Replace the SSD and check function.