Content
Check procedure & check point
Remark 1
P-4030D, P-4030DN, P-4530DN,
P-5030DN, P-6030DN
Lock-up at Welcome/start
display (TASKalfa/Ecosys)
(The display unchages after a
certain time (Note 1: ***
seconds))
1) Check connection of the harness (Panel to Main board), (Main board to HDD) and
connectors and check function.
2) Check contact of the DDR memory by detaching and reattaching. and check function.
replace it if available and check function.
3) Format the HDD and check function. (U024 FULL formatting) (*1)
4) Execute the U021Memory initializing to initialize the controller backup memory and
check function.
5) Replace the panelmain board and check function.
6) Replace the main board and check function.
7) Retrieve the USBLOG and contact the Service Administrative Division. (*1)
(*1) For the HDD standard model only.
*User data and installed
software is deleted if
executing the U024.
Reinstallation is required.
Check procedure is partly corrected as below.
3) Format the SSD and check function.([Formatting SSD)
4) (Not applicable)
[Main - Panel Interface] (Engine board relays)
Main board: YC2
Engine board: YC20, YC17
Panel board: YC1
[Check the contact with the DDR2 memory]
Main board: YS1
(Note 1) 60 seconds
F000 is indicated when the controller doesn't send the initial communication for
60 seconds after starting up the main power, or when the controller does not
reply for 60 seconds since the communication from the panel board to the
controller.
CF000 appears in a certain
time (Note 2: *** seconds)
after the Welcome/start
display continues
Panel－Main board
communication error
1) Check connection of the harness (Panel to Main board), (Main board to HDD) and
connectors and check function.
2) Check contact of the DDR memory by detaching and reattaching. and check function.
replace it if available and check function.
3) Format the HDD and check function. (U024 FULL formatting) (*1)
4) Execute the U021 Memory initializing to initialize the controller backup memory and
check function.
5) Replace the main board and check function.
6) Replace the panelmain board and check function.
7) Retrieve the USBLOG and contact the Service Administrative Division. (*1)
(*1) For the HDD standard model only.
Check procedure is partly corrected as below.
3) Format the SSD and check function.([Formatting SSD)
4) (Not applicable)
[Main - Panel Interface] (Engine board relays)
Main board: YC2
Engine board: YC20, YC17
Panel board: YC1
[Check the contact with the DDR2 memory]
Main board: YS1
(Note 1) 60 seconds
F000 is indicated when the controller doesn't send the initial communication for
60 seconds after starting up the main power, or when the controller does not
reply for 60 seconds since the communication from the panel board to the
controller.
An error is detected at the
Scan control section
1) Check connection of the harness (Scan/DP - Main board) and connectors and check
function.
2) Format the HDD and check function. (U024 FULL formatting) (*1)
3) Execute the U021 Memory initializing to initialize the controller backup memory and
check function.
4) Replace the Scan/DP board and check function.
5) Replace the main board and check function.
6) Retrieve the USBLOG and contact the Service Administrative Division. (*1)
(*1) For the HDD standard model only.
An error is detected at OS or
some of device drivers.
1) Format the HDD and check function. (U024 FULL formatting) (*1)
2) Execute the U021 Memory initializing to initialize the controller backup memory and
check function.
3) Replace the main board and check function.
4) Replace the HDD and check function. (*1)
5) Retrieve the USBLOG and contact the Service Administrative Division. (*1)
(*1) For the HDD standard model only.
Check procedure is partly corrected as below.
1) Format the SSD and check function.([Formatting SSD)
2) (Not applicable)
4) Replace the SSD and check function.
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