Content
Check procedure & check point
Remark 1
P-4030D, P-4030DN, P-4530DN,
P-5030DN, P-6030DN
An error is detected at the
Authentication/permit
management section
1) Format the HDD and check function. (U024 FULL formatting) (*1)
2) Execute the U021 Memory initializing to initialize the controller backup memory and
check function.
3) Replace the main board and check function.
4) Replace the HDD and check function. (*1)
5) Retrieve the USBLOG and contact the Service Administrative Division. (*1)
(*1) For the HDD standard model only.
Check procedure is partly corrected as below.
1) Format the SSD and check function.([Formatting SSD)
2) (Not applicable)
4) Replace the SSD and check function.
An error is detected at the
KMAS control section
1) Check connection of the harness (KMAS - Main board) and connectors and check
function.
2) Format the HDD and check function. (U024 FULL formatting) (*1)
3) Execute the U021 Memory initializing to initialize the controller backup memory and
check function.
3) Replace the main board and check function.
4) Replace the HDD and check function. (*1)
5) Retrieve the USBLOG and contact the Service Administrative Division. (*1)
(*1) For the HDD standard model only.
-
F3AX
F3BX
F3CX
F3DX
F3EX
F3FX
F40X
F41X
F42X
F43X
F44X
An error is detected at the
Print image process section
1) Replace the main board and check function.
2) Retrieve the USBLOG (*1)
(or retrieve the print capture data by case)
*The F46F is printer process
error. If it repeats with a
certain print data, retrieve
the capture data and
USBLOG.
An error is detected at the
Image edit process control
section
1) Format the HDD and check function. (U024 FULL formatting) (*1)
2) Execute the U021 Memory initializing to initialize the controller backup memory and
check function.
3) Replace the main board and check function.
4) Replace the HDD and check function. (*1)
5) Retrieve the USBLOG and contact the Service Administrative Division. (*1)
(*1) For the HDD standard model only.
An error is detected at the
Print image process section
1) Format the HDD and check function. (U024 FULL formatting) (*1)
2) Execute the U021 Memory initializing to initialize the controller backup memory and
check function.
3) Replace the main board and check function.
4) Replace the HDD and check function. (*1)
5) Retrieve the USBLOG and contact the Service Administrative Division. (*1)
(*1) For the HDD standard model only.
An error is detected at the
Entity management section
1) Format the HDD and check function. (U024 FULL formatting) (*1)
2) Execute the U021 Memory initializing to initialize the controller backup memory and
check function.
3) Replace the main board and check function.
4) Replace the HDD and check function. (*1)
5) Retrieve the USBLOG and contact the Service Administrative Division. (*1)
(*1) For the HDD standard model only.
Check procedure is partly corrected as below.
1) Format the SSD and check function.([Formatting SSD)
2) (Not applicable)
4) Replace the SSD and check function.
Check procedure is partly corrected as below.
1) Format the SSD and check function.([Formatting SSD)
2) (Not applicable)
4) Replace the SSD and check function.
Check procedure is partly corrected as below.
1) Format the SSD and check function.([Formatting SSD)
2) (Not applicable)
4) Replace the SSD and check function.