Content
Check procedure & check point
Remark 1
P-4030D, P-4030DN, P-4530DN,
P-5030DN, P-6030DN
An error is detected at the
Scan management section
1) Check connection of the harness (Scan/DP board - main board) and connectors and
check function.
2) Format the HDD and check function. (U024 FULL formatting) (*1)
3) Execute the U021 Memory initializing to initialize the controller backup memory and
check function.
4) Replace the Scan/DP board and check function.
5) Replace the main board and check function.
6) Retrieve the USBLOG and contact the Service Administrative Division. (*1)
(*1) For the HDD standard model only.
An error is detected at the
Panel management section
1) Check connection of the harness (Panel board - main board) and connectors and
check function.
2) Format the HDD and check function. (U024 FULL formatting) (*1)
3) Execute the U021 Memory initializing to initialize the controller backup memory and
check function.
4) Replace the panel board and check function. (*2)
5) Replace the main board and check function.
6) Retrieve the USBLOG and contact the Service Administrative Division. (*1)
(*1) For the HDD standard model only.
(*2) For the models separating the panel/main PWBs.
Check procedure is partly corrected as below.
2) Format the SSD and check function.([Formatting SSD)
3) (Not applicable)
[Main - Panel Interface] (Engine board relays)
Main board: YC2
Engine board: YC20, YC17
Panel board: YC1
An error is detected at the
Print control section
1) Format the HDD and check function. (U024 FULL formatting) (*1)
2) Execute the U021 Memory initializing to initialize the controller backup memory and
check function.
3) Replace the main board and check function.
4) Replace the HDD and check function. (*1)
5) Retrieve the USBLOG and contact the Service Administrative Division. (*1)
(*1) For the HDD standard model only.
Check procedure is partly corrected as below.
1) Format the SSD and check function.([Formatting SSD)
2) (Not applicable)
4) Replace the SSD and check function.
An error is detected at the
Print management section
1) Format the HDD and check function. (U024 FULL formatting) (*1)
2) Execute the U021 Memory initializing to initialize the controller backup memory and
check function.
3) Replace the main board and check function.
4) Replace the HDD and check function. (*1)
5) Retrieve the USBLOG and contact the Service Administrative Division. (*1)
(*1) For the HDD standard model only.
Check procedure is partly corrected as below.
1) Format the SSD and check function.([Formatting SSD)
2) (Not applicable)
4) Replace the SSD and check function.
An error is detected at the FAX
management section
1) Format the HDD and check function. (U024 FULL formatting) (*1)
2) Execute the U021 Memory initializing to initialize the controller backup memory and
check function.
3) Execute the U671 Clear FAX back up data (FAX DIMM clear) and check function.
(*3)
(Take cae of the received data since it is cleared)
4) Replace the FAX_DIMM and check function.
5) Replace the main board and check function.
6) Replace the HDD and check function. (*1)
7) Retrieve the USBLOG and contact the Service Administrative Division. (*1)
(*1) For the HDD standard model only.
(*3) For the models using the main PWB with the flash for the FAX data.