TROUBLE SUGGESTIONS
• Check the battery
• Check the pairing
• Make sure the audio source is playing
• Make sure the volume on the device is not muted or turned
down
• Reboot the source/device
• Turn off the headphones and turn them on again
• Reset paired devices history of the headphones
• Try streaming from another device or select another track
• Move the device and headphones closer (max 33 feet or 10m)
• Keep away from any possible interference (wireless routers,
other Bluetooth devices, microwaves etc.)
• Close any applications on your device that are not in use and
disable Wi-Fi
Receiving no
audio or low
quality audio from
an audio source
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