V.TOP AVC05 - FAQs and Troubleshooting; Troubleshoot Installation & Signal; Compatibility & Audio Issues

USBVideoGrabberAVC05EN
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FrequentlyAsk edQuestions
Q:CanIcopyoriginalmoviesontomycomputer
usingtheUSB2.0VideoCapture?
A:No,thisisillegal.Itispiracytocopyafilmand
thensellorlendittoanotherpersonwithout
permissiontodoso.
Q:IwanttransfermyprivateVHStoDVD,butit
says“Copy‐RightProtected”?
A:Pleasewriteemailtousby:
support@vtopu.com
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Q:CannotinstallArcsoftShowBizonWindows10
andgetthewarningof“IKernel.execouldnotbe
copiedto‘C:\ProgramFiles(x86)\Common
Files\InstallShield\Engine\6\Intel32.”
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A:Pleaserunasaadministratorasfollowing.
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Q:TheRegistrationCodeisreportedaswrongone.
A:Herearesomepointstheusersmightneglect.
1.AlllettersareCapital
2.AlllettersMustbeinputbyEnglishTyping
Method
3.Somecapitallettersaresimilar,like“V”&“U”
4.“‐”
Mustbeincluded.Thisisnotlikeother
LicenseKey,which“‐”isaddedautomatically.
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Q:Thenoiseisabitlarge.
A:Therearethepossibilityofgettingnoisefrom
oldDVDmachines.Pleasechangetheaudiojackto
otheraudioportifthereare.
 
Ifnoisestillexisting,PleasechangeanotherRCA
cablewithbetterquality.
Q:UnabletoconnecttheAVC05tomyVCR/
camcorder/DVDplayer.WhatcanIdo?
A:WhenyoubuyaVCR,camcorderorDVDplayer
youareusuallysuppliedwithanRGBlead.This
leadhasthreeyellow,redandwhiteconnectorsat
eachend,or
alternativelyitmayhavethese
connectorsatoneendandaScartjackattheother
end.
Q:Thedriverandsoftwareareinstalledcorrectly,
butcannotgetvideosignal.
A:SwitchtoCapturePanelandgoDeviceSettings
VideoDecoderVideoStandardtochoosethe
rightVideoStandard.
Q:Ifyouhavea'mono'camcorder,whenyou
connectitupyoumaygetnoaudiowhatsoever.
MustIhaveastereocamcorder?
A:TheUSB2.0VideoCapturecanworkwitha
'mono'camcorder.
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Q:Canyouseewhatyouarerecording?
A:A
smallwindowisfoundatthetopofthescreen
toshowwhatyouarerecording.
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Q:CantheUSB2.0VideoCapturebeusedto
recordvideosfromotherdevicessuchasaSky
boxorstraightfromatelevision,oranythingalong
thoselines?
A:Yesit
can.Aslongasthedeviceyouwishto
recordfromhastherelevantoutputsrequired
(Red,WhiteandYellowphonovideolead).These
mustbeoutputsandnotinputsotherwiseitwill
notwork.Pleasecheckthedevice’smanualfirstto
seewhetheryourdevicehastheoutputsneeded.
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Q:IstheUSB2.0VideoCapturecompatiblewith
theoldstylevideo8mmcamcorders?
A:Yesitis.Youwillhavetobyaconnectionlead.
YoumayrequireanRGBlead.