No sound from
the monitor?
Check whether the system sound volume is set High
o
r
Lo
w
.
It
’ll
b
e
mute
if
s
e
t
so
.
Black and white
pictures?
Night vision LED may be ON. Please turn on room
lights to force it out of the night mode.
·
Check whether the camera is near the monitor and
that there’re no obstacles between them.
·
Adjust the monitor antenna to vertical position for
b
e
tt
e
r
s
ignal
t
r
an
sf
e
r
.
·
Volume may be set too high. Press Menu Button ->
OK Button -> Left Button to volume down.
·
The camera and monitor may be put too close; keep
them at least 1.5m / 4.9ft apart.
·
The camera may be too out of range. Please keep it
within 10m / 32.8ft to the monitor.
WARRANTY & CUSTOMER SERVICE
18 months warranty
Lifetime customer service (contacts on the monitor, and back cover of this
User Guide)
15 16
·
Check that the camera and monitor are turned on.
·
Check the camera is connected to power properly (it
cannot be charged; it’s power off once disconnected
from power).
·
Check that the monitor is of enough battery (it’ll auto
shut off when battery level icon flashes red slowly on
the monitor).
Baby monitor
can’t connect
with the camera?
·
Check whether the camera is near the monitor
(r
e
c
o
mm
e
n
d
e
d
t
o
k
ee
p
wit
hin
1
.
5-
2m
/
4.
9-6
.6f
t).
·
C
h
e
c
k
wh
e
t
h
e
r
t
h
e
m
o
nit
o
r
i
s o
f
l
o
w
b
at
t
e
ry
.
C
h
ar
g
e
it
in time to restore good connection.
·
Check whether the camera is well connected to power.
·
Check whether there are any large metallic objects
in
c
ludin
g
d
oo
r
s,
r
e
frig
e
r
at
o
r
s,
mirr
o
r
s,
e
tc
.,
are
p
l
a
c
e
d
between the camera and monitor thus blocking the
radio signals.
·
Check whether there’s any other 2.4GHz product is
used nearby like WiFi routers, microwave ovens, which
may interfere the connection.
·
If nothing above is involved, please retry to pair:
Press and hold the OK button on monitor to enter
pairing mode, and the monitor will connect with the
c
ame
r
a
n
earb
y auto
m
ati
c
all
y
.
Nothing shown
when I view a
camera?
·
Check all connections to the camera (power cable
plugging and pairing).
·
Check whether the screen is in sleep mode. Press any
button to awake it.
·
Check whether the camera is within range of the
monitor.
·
Adjust the monitor antenna to vertical position for
b
e
tt
e
r
s
ignal
t
r
an
sf
e
r
.
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