Taking care of your machine
Replacing the hard water lter
Lift to remove the hard
water lter
New lter -
(beige/cream colour)
Hard water lter should be
replaced every 6-8 months
or when discoloured and
darkened (dark orange)
Remove twin water
tank to access the
hard water lter
Taking care of your machine
If there is an obstruction to the
steam ow through the machine,
steam may be released through
the bleed valve
Clearing blockages
To remove the oor head from
main body push the plastic clip
and lift
After oor head is
removed, using a thin object
such as a paper-clip (in the
area shown), insert to
remove the blockage
Remove cleaning pad and
inspect steam mop base for
blockages. If a blockage can
be seen use a small thin object
such as a paper-clip
insert to remove
*Ensure steam cleaner
is completely cool before
clearing blockages.