EN 35
WHAT TO DO IF …
!
Ensure the appliance is switched off during all actions and the switching
power supply is disconnected from the power outlet!
… E1 is shown in the display?
The appliance has switched off automatically because the locking latches on
the upper housing are not closed properly.
i
Close upper housing properly again by pushing on the outer ends of the
locking latches. Switch appliance off and on with the power button
.
… E2 is shown in the display?
The appliance has switched off automatically, because the motor is over-
strained (e.g. through the intrusion of foreign objects or similar).
i
Action: Remove upper housing. Check whether the disk stack in the lower
housing as well as fan blades in the upper housing are freely movable.
Then switch the appliance on again.
… E3 is shown in the display?
WiFi/cloud connection with the device failed.
i
Action: Switch appliance off and on with the
power button. Follow the
instructions in the Venta Home App.
Please check that:
· you are using a 2.4-GHz or a combined 2.4/5-GHz network. This is important
because the WiFi/WLAN module in the appliance does not support 5-GHz
networks.
· your router supports 802.11b/g/n.
· iOS version 13.0 or higher or Android version 8.0 or higher is installed in your
phone or tablet.
If necessary, update the operating system of your phone or tablet.
… white spots appear in the background when you touch the display?
In dry rooms, electrostatic charging can cause white areas to appear in the
background on the display. These do not affect the functioning or ability to con-
trol the appliance and do not constitute a defect.
… the power button
to switch on the appliance does not appear in the
display?
Please check whether the switching power supply is connected to the mains.
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