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VeriFone Engage V240m Plus User Manual

VeriFone Engage V240m Plus
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A guide to the everyday operation of
your Verifone device. The right device
to meet all your business needs.
Verifone Engage
V240m Plus
User guide
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VeriFone Engage V240m Plus Specifications

General IconGeneral
SecurityPCI PTS 5.x approved
Display3.5-inch HVGA color touchscreen
Operating SystemAndroid-based Verifone OS
ConnectivityWi-Fi, Bluetooth, 4G LTE
Card ReadersEMV Chip, Magstripe, NFC/contactless
PortsUSB, Audio Jack

Summary

Sales and Refunds

Processing a contactless sale

Steps for handling contactless card payments.

Processing a sale using Chip and PIN

Guide to processing sales with chip and PIN card transactions.

Processing a sale by swiping the card

Instructions for processing sales by swiping cards.

Keyed customer present/customer not present

How to process sales using keyed card entry, with or without customer presence.

Processing a refund

Steps for processing refunds for any transaction type.

Void transaction

Procedure for voiding the last transaction.

Optional Features

Gratuity

Details on available gratuity options for transactions.

Cashback

How to offer and process cashback with card payments.

End of day

Instructions for running the end-of-day process for terminals.

Dynamic Currency Conversion

Explanation of DCC and customer payment choices.

Hotel functionality/pre-authentication

Guide to using pre-authentication for hotel services.

Hotel functionality/check-out

Steps for completing hotel check-out transactions.

Connectivity

Connecting to WIFI

Steps to connect the terminal to a WIFI network.

Connecting to GPRS

Instructions for connecting the terminal via GPRS.

Dual comms

Information on managing and understanding dual communication types.

Receipts and Reports

Duplicating transaction receipt

How to print a duplicate of a transaction receipt.

Printing a report

Steps for selecting and printing various reports.

P2PE

Information about P2PE compliance and PAN masking.

Points to Note

Not connected

Troubleshooting steps for terminal connectivity issues.

Transactions referred

What to do when a transaction is referred for authorization.

Tamper

Action to take if a 'Tamper Error' occurs.

Last PIN attempt

Information about the final PIN attempt before card blocking.

MID/TID

Where to find Merchant ID and Terminal ID information.

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