Need help?Do you have a question about the VeriFone EFTPOS 1 and is the answer not in the manual?
General| Connectivity | Ethernet |
|---|---|
| Display | LCD |
| Card Reader | Magnetic stripe |
| Payment Methods | Credit, debit |
| Printer | Thermal receipt printer |
| Power | AC adapter |
| Operating System | Proprietary VeriFone OS |
Details merchant responsibilities for equipment, stationery, and materials provided by the bank.
Explains the process for returning equipment and materials if the merchant facility is cancelled.
Outlines charges for damaged, lost, or stolen terminal equipment.
Specifies requirements for retaining merchant receipts for reconciliation and terminal failure.
Instructions on navigating the EFTPOS 1 terminal using its colour touch screen.
Describes the purpose of the Enter, Clear/Back, and Cancel keys on the terminal keypad.
Explains the various icons and indicators displayed on the terminal screen.
Details the two available options for charging the EFTPOS 1 terminal.
Provides steps for manually starting up and shutting down the EFTPOS 1 terminal.
Explains the importance of keeping terminal software up-to-date through automatic downloads.
Outlines the process for activating a newly received terminal and performing parameter download.
Details the steps involved in downloading software and parameters onto the terminal.
Instructions for searching for receipts using the Receipt Retrieval Number (RRN).
Guide on how to search for transactions using specific date and time parameters.
Describes how to view all transactions completed within a 14-day period.
Explains how to view approved transactions completed since the last settlement cutover.
Details how to print a transaction listing for all transactions since the last settlement.
Guides on printing transactions based on specific date and time ranges.
Explains how settlement occurs and important points to remember for the process.
Details the process of initiating a terminal cutover and its confirmation prompt.
Describes automatic daily settlement and how to change its time.
Instructions for manually initiating a settlement for the current trading day.
How to run an inquiry report to show daily totals from the terminal.
How to generate a report showing transaction values since the last settlement.
Describes the report displaying all transactions currently stored on the terminal.
How to manually trigger a parameter download to update terminal software.
How to change the merchant password required for refunds and other functions.
Steps to customize the main menu by moving or removing transaction types.
How to control screen dimming due to inactivity to conserve battery.
Instructions on how to reboot the EFTPOS terminal.
How to connect the terminal to a broadband modem using an Ethernet cable.
Steps to configure and connect the terminal to a WiFi network.
Instructions for enabling and selecting GPRS network settings.
Guide on enabling and configuring Dial Up network connection.
Explanation of response codes appearing on terminal receipts and actions to take.
Troubleshooting steps for common hardware issues like terminal not starting or reading cards.
Information displayed on the terminal screen, including battery and connection status.
Lists the main menu items available on the EFTPOS 1 terminal.
How to process transactions using the terminal's built-in contactless card reader.
Instructions for processing transactions using chip-enabled cards.
Steps for processing transactions using the magnetic stripe reader.
How to cancel a transaction currently in progress using the Cancel Key.
Step-by-step guide for processing a standard purchase transaction.
Steps for processing a purchase transaction that includes cash withdrawal.
Guide on how to process a cash-out-only transaction if enabled on the terminal.
Procedure for processing a refund for a previous transaction.
Instructions for processing a purchase that includes a tip amount.
How to process Mail Order or Telephone Order (MOTO) transactions.
Explains the optional pre-authorisation feature for reserving funds.
How to complete an earlier pre-authorisation transaction to charge the final amount.
Steps to cancel a pre-authorisation transaction that is no longer needed.
How to verify the validity of a card without processing a transaction.
How to increase the value of an existing pre-authorisation.
How to extend the expiry days of an existing pre-authorisation.
How to partially cancel a pre-authorisation transaction.
Feature allowing customers to split bill payments between cards or cash.
How to divide a bill equally among multiple members.
How each member can contribute their specific amount to a split bill.
Information about printing split purchase receipts and requesting duplicates.
How to cancel a transaction while it is being processed.
Notes that refunds are used to cancel completed transactions.
Addresses scenarios like chip card errors or swipe issues.
Instructions for searching for receipts using the Receipt Retrieval Number (RRN).
Guide on how to search for transactions using specific date and time parameters.
Describes how to view all transactions completed within a 14-day period.
Explains how to view approved transactions completed since the last settlement cutover.
Details how to print a transaction listing for all transactions since the last settlement.
Guides on printing transactions based on specific date and time ranges.
Explains how settlement occurs and important points to remember for the process.
Details the process of initiating a terminal cutover and its confirmation prompt.
Describes automatic daily settlement and how to change its time.
Instructions for manually initiating a settlement for the current trading day.
How to run an inquiry report to show daily totals from the terminal.
How to generate a report showing transaction values since the last settlement.
Describes the report displaying all transactions currently stored on the terminal.
How to manually trigger a parameter download to update terminal software.
How to change the merchant password required for refunds and other functions.
Steps to customize the main menu by moving or removing transaction types.
How to control screen dimming due to inactivity to conserve battery.
Instructions on how to reboot the EFTPOS terminal.
How to connect the terminal to a broadband modem using an Ethernet cable.
Steps to configure and connect the terminal to a WiFi network.
Instructions for enabling and selecting GPRS network settings.
Guide on enabling and configuring Dial Up network connection.
Explanation of response codes appearing on terminal receipts and actions to take.
Troubleshooting steps for common hardware issues like terminal not starting or reading cards.
To Next Page