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4.6 MOTO.
Transactions initiated by mail or telephone are known as MOTO (Mail Order or Telephone Order)
transactions� MOTO transactions can on be processed on Credit and Charge cards� For more
information on how to register as a MOTO merchant, contact the Merchant Helpdesk�
Note:
• Until you are registered as a MOTO or eCommerce merchant, you must not process MOTO
oreCommerce transactions.
• An authorisation of a MOTO or eCommerce transaction only establishes that the funds are
available in the cardholder’s account and that the card has not been reported lost or stolen�
Itdoes not guarantee that the person whose name appears on the card is making the purchase
or that the purchase will not be subject to a chargeback�
• You will be liable for all chargebacks on MOTO/eCommerce transactions�
• You must retain all merchant receipts for at least 18 months from the transactiondate.
Step Terminal Display Action
1
1. Cash Out
2. Refund
3. MOTO
4. Pre-Auth
On the main menu select “MOTO” on the touch
screen or enter the number of the menu item using
the keypad�
2
1. Telephone Order
2. Mail Order
MOTO
Select the “Mail Order” or “Telephone Order” option
and press the touch screen or the key�
3
Accept amount
MOTO Amount
AUD
5.00
Key in the purchase amount, e�g� $45 = 4500�
If a correction is required press the touch screen
orthe
key to remove the last number entered
or the key to return to the idle screen�
Press the touch screen or the
key to continue�
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