Press # for the transaction list and select ‘refund’
Enter the refund amount and press enter
Enter supervisor ID and press enter
Enter supervisor PIN and press enter
Enter a valid waiter ID and press enter
Enter the table number and press enter
Pass the POS device to the customer who can either Tap to Pay™, insert or swipe
his or her card (the card must be the same card as the original transaction)
Once the transaction is approved, the POS device will print a customer and
merchant copy of the receipt
If prompted, the customer must enter his or her PIN followed by enter
The POS device will return to the idle screen
5. Refund*
STEP 7
STEP 9
STEP 1
STEP 2
STEP 3
STEP 4
STEP 5
STEP 6
STEP 8
STEP 10
*A refund transaction is only supported on credit cards
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