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VeriFone VX820 Quick Start Guide

VeriFone VX820
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o Press each button multiple times to cycle through the characters until you
see the desired letter.
o To enter a period “.” Press the “#” Key
You will be asked for a Port number, Press Yellow Key for edit
On the PORT screen press the Yellow key a few times to delete the current 443
and change it to 8013
Press Green OK for SSL: false
Press Green Ok for Block Size (empty)
Press Green Ok for Heap Size 4096
Press the Yellow Key on the Terminal ID screen to Edit the field.
Press Yellow key multiple times to delete the zeroes (00000000). The field should
be blank.
Enter your Terminal ID (This is located on the side/back of your hardware. This is
also printed on your merchant copy receipt)
o To insert letters, select the appropriate key for i.e. 2 for A, 3 for D, 4 for G.
o Press each button multiple times to cycle through the letters
For Application ID, press Yellow Key for Edit.
Enter COMSVR-CA then Green OK Key
o To insert letters, select the appropriate key for i.e. 2 for A, 3 for D, 4 for G.
o To insert “-“, press “0” 2 times.
Press each button multiple times to cycle through the options.
Press Green Ok button for resume Download
Press Green Ok button twice and it should say “Please wait
Stars will begin to appear, once all the stars have appeared , the terminal will
display Download Done.
The terminal will install the package and reboot.
During the terminal’s final reboot it may say that it failed on verification, but
that’s okay. The download and installation still occurred successfully.
Part 3: Testing the Terminal
From the main sales screen, press the arrow pointing down in the lower left
corner of the screen 2 times
o If you are not on the main sales screen, select the Softpay Icon from the
desktop.
Press “TEST” when it appears on the screen
Press “HANDSHAKE” when it appears on the screen
The terminal should say “approved” in the lower left corner
Press the green OK button to exit, and the terminal is ready for use.

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VeriFone VX820 Specifications

General IconGeneral
Operating Temperature0°C to 50°C (32°F to 122°F)
ConnectivityEthernet, USB, RS-232
Card ReadersMagnetic stripe, Smart Card, Contactless
Processor400 MHz ARM11
Memory128 MB Flash
Supported CardsVisa, MasterCard, American Express, Discover, JCB
ComplianceEMV Level 1 and 2
Operating SystemVerix

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