Vertical Express HD98 - Troubleshooting Guide; Power Supply Checks

HD-98 Door Operator with OST Troubleshooting Guide
Printed in USA November, 2011
29
Troubleshooting Guide
For assistance, please call 1-866-HELP-TKE.
Power Supply Checks
1. Turn ON the mainline disconnect.
2. Place the car on Inspection Operation.
3. Check the door operator power supplies for correct voltages. See Table 1.
Note: These voltage readings should be taken from MTA Connectors or door operator terminals
as indicated in Table 1. See Figure 11 on page 30 for MTA locations.
Table 1 - Door Operator Power Supply Checks
Problem Possible Causes or Solutions
Doors move sluggish and jerky. 1. Worn or loose V belts.
2. Motor sheave loose on shaft.
3. Poor mechanical adjustment of doors.
4. Worn door rollers and/or gibs.
Doors Will Not Fully Open 1. DOL cam set wrong or stop adjustment incorrect.
2. Open Slowdown speed(s) adjusted too low.
3. Position of pivot arm to intermediate arm incorrect (not enough stroke).
Doors Will Not Fully Close 1. DCL cam set wrong or stop adjustment incorrect.
2. Close slowdown speed(s) adjusted too low.
3. Stroke adjustment improper.
4. Trash in sill grooves.
5. Loose pivot connections, jack shaft, loose rollers, gibs, or safety edge activating arms.
Power
Supply
Description
Meter Connection
Correct
Voltage
Positive Common
TB1-4, 5 115 VAC Supply AC1S/TB1-5 AC2/TB-4 115 VAC
P150/G150 150 VDC Supply (P150 LED will be ON if supply is ON)
Test Point
P150V
Test Point
GPOWER
145-170 VDC
P24/G24 24 VDC Supply TE (P24) G24 22-28 VDC
P5/G5 Internal 5 VDC Supply Test Point (P5V LED will be ON if supply is ON)
Test Point
P5
Test Point
DGND
4.8-5.25 VDC
P3.3/G3.3 Internal 3.3 VDC Supply
Test Point
P3.3
Test Point
DGND
3.23-3.37 VDC
Note: Check FUSE F2 on the door operator card for 150 VDC on both sides. Use GPOWER for G150 Connection. If a fuse is
blown, check the door faults for a possible cause.