10
Supported control units
For an up to date overview of the supported control
units: Visit www.viessmann.com/vitoconnect.
IP network
System requirements
■
WiFi router with activated WiFi. The WiFi router must
be protected by a sufficiently secure WPA2 pass-
word. Do not use an unencrypted connection for the
Vitoconnect and WiFi router.
■
Internet connection with "flat rate" (tariff independ-
ent of time and data volume) and high availability,
i.e. the Vitoconnect is permanently linked to the
Viessmann server.
■
Have dynamic IP addressing (DHCP, factory setting)
on the network (WiFi) checked on site, and if
required set up, by an IT expert prior to commis-
sioning.
■
Determine the routing and security parameters in the
IP network (LAN) as follows: Enable port 80,
port 123, port 443 and port 8883 for direct outward
connections. Have this checked and, if necessary,
set up on site by an IT expert before commissioning.
Note
During operation, the Vitoconnect establishes a secure
internet connection to the Viessmann server. Connect-
ing the Vitoconnect to any other type of server is not
possible.
User account
A valid user account on the Viessmann server is
required for the operation of the Vitoconnect, regard-
less of which control device is used. Registration is
automatic during commissioning via the ViCare app:
See page 19.
Control device for the ViCare app
The ViCare app supports mobile devices with the fol-
lowing operating systems:
■
Apple iOS
■
Google Android
Note
■
For compatible versions: Go to App Store or Google
Play Store.
■
Further information: Visit www.vicare.info
Message destinations
Terminal device for receiving email, e.g. a computer,
smartphone or tablet.
Installation location
Vitoconnect
Installation type: Wall mounting
■
Installation only in enclosed buildings
■
The installation location must be dry and free of frost.
■
Ensure ambient temperatures between +5 and
+40 °C.
■
Distance to heat generator min. 0.3 m and max.
2.5 m
■
Standard socket 230 V/50 Hz
or
US/CA: Socket 120 V/60 Hz
max. 1.5 m to installation location
■
Internet access with adequate WiFi signal
Note
The WiFi signal strength can be increased with com-
mercially available WiFi repeaters.
Note
■
Observe the lengths of the connecting cables provi-
ded when choosing the installation location.
■
Install the Vitoconnect as close as possible to the
WiFi router to ensure a good WiFi connection.
Connecting cables Length
Plug-in power supply unit with power ca-
ble
1.5 m
Optolink or OpenTherm connection line
for connecting Vitoconnect to boiler con-
trol unit
3 m
Preparing for installation
System requirements
5834169
Installation
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