53
Troubleshoong
This secon describes some common problems that you may experience when
using the monitor.
Problem or Issue
Possible Soluons
No power
• Make sure you have turned on the monitor.
Otherwise, touch the Power buon to turn on the
monitor.
• Make sure the power cord is properly and securely
connected to the monitor.
• Plug another electrical device into the power outlet
to verify that the outlet is supplying power.
Power is On, but no
image appears on the
screen
• Make sure the video cable connecng the
monitor to the computer is properly and securely
connected.
• Check for broken pins in the video cable connector.
• Adjust the brightness and contrast sengs.
• Make sure the correct input source is selected.
Wrong or abnormal
colors
• If any colors (red, green, or blue) are missing,
check the video cable to make sure it is properly
and securely connected. Loose or broken pins
in the cable connector could cause an improper
connecon.
• Connect the monitor to another computer.
Screen image is too
light or dark
• Adjust the brightness and contrast sengs.
• Reset the monitor to factory sengs.
Screen image cuts in
and out
• Make sure the video cable connecng the
monitor to the computer is properly and securely
connected.
• Make sure the correct input source is selected.
• Check for broken pins in the video cable connector.
The screen image or
text is blurred
• Adjust the resoluon to the correct Aspect Rao.
• Reset the monitor to factory sengs.
The screen is not
centered correctly
• Adjust the resoluon to the correct Aspect Rao.
• Adjust the horizontal and vercal controls via the
OSD Menu.
• Reset the monitor to factory sengs.